Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jilleen Oakroot

Toowoomba,QLD

Summary

Proven leader with a track record of enhancing team performance at Strive Support Solutions by empowering members and fostering a collaborative environment. Skilled in problem-solving and team motivation, I excel in creating inclusive cultures and driving results through effective conflict resolution and targeted coaching, achieving significant improvements in team dynamics and individual performance.

Overview

2
2
years of professional experience

Work History

Team Leader

Strive Support Solutions PTY LTD
04.2024 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.

Team Leader

Strive Support Services
11.2023 - 04.2024
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.

Child and Family Practitioner

Life Without Barriers
07.2022 - 11.2023

- Coordinated and consulted with Child Safety about participants.

- Client based relationships

- Developed programs for individual participants.

- Maintained participant information, history and current and relevant information pertaining to participant.;

- Remained current with developments and best practices by attending training within the company.

- Facilitated shared decision making between Foster parents, child safety, participants family and stake holders of the participant.

- Conducted routine visits to the Foster family homes to check on participants welfare and to listen to any concerns the family.

- Provided ongoing support to families.

- Participated in shared call system with other stake holders to provide continuous care for the families and participant.

Education

Bachelor of Education - Education

University of Southern Queensland
Toowoomba, QLD
01.2008

Skills

  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Team motivation
  • Team Supervision
  • People Management
  • Documentation And Reporting
  • Complex Problem-Solving
  • Goal Setting
  • Leading Team Meetings
  • Safety
  • Client Support
  • Shift Scheduling
  • SMART goals
  • Onboarding and Orientation
  • Expectation setting
  • Meeting facilitation
  • Time Management
  • Multitasking
  • Organizational Skills
  • Active Listening
  • Relationship Building
  • Interpersonal Communication
  • Reliability
  • Adaptability and Flexibility
  • Self Motivation
  • Professionalism

Timeline

Team Leader

Strive Support Solutions PTY LTD
04.2024 - Current

Team Leader

Strive Support Services
11.2023 - 04.2024

Child and Family Practitioner

Life Without Barriers
07.2022 - 11.2023

Bachelor of Education - Education

University of Southern Queensland
Jilleen Oakroot