Jillian Clarkson
Bennett Springs,WA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Casual Teller
ANZ Banking Group
01.2017 - 02.2019
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Educated customers on use of banking website and mobile apps.
- Monitored and reported suspicious activity in line with bank security policies.
- Maintained accurate records of customer transactions in line with bank procedures.
Education
GED -
NSW Tafe
Sydney, NSW12.2014
Skills
- Fraud Detection
- Regulatory Compliance
- Cash Handling
- Drawer Balancing
- Customer Relationship Building
- Sales Expertise
- Account Management
- Cash Handling Expertise
- Relationship Building and Management
- Cash Counting
- Strong Work Ethic
- Cheerful
- Bilingual in [Language]
- Excellent Time Management Skills
- Friendly
- Positive
- Approachable
Languages
English
Full Professional
Timeline
Casual Teller
ANZ Banking Group
01.2017 - 02.2019
GED -
NSW Tafe
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