Jillian Nass
Toowoomba,QLD
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
26
26
years of professional experience
Work History
Baker
Woolworths
Grand Central,Toowoomba
09.1999 - Current
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean work environment.
- Collaborated with team members to complete set tasks efficiently.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Contributed to team success by training new employees on baking techniques, safety protocols, and equipment operation.
- Increased production efficiency through effective time management and multitasking while effectively prioritizing tasks according to urgency.
- Trained and supervised new employees on bakery operations and procedures.
Bakery Department Manager
Woolworths
Woolworths Kearneys Springs
01.2011 - 04.2019
- Enhanced customer satisfaction by ensuring timely and efficient completion of bakery orders.
- Managed inventory effectively, reducing waste and maintaining optimal stock levels for increased sales.
- Increased store profitability by implementing cost-saving initiatives in the Bakery Department.
- Developed a high-performing team through consistent training, coaching, and performance evaluations.
- Improved employee retention within the Bakery Department by fostering a positive work environment and addressing concerns promptly.
- Maintained strict adherence to food safety guidelines to ensure the highest quality products were provided to customers.
- Rostering and Managing a team.
Education
Certificate III - Bread Baking
TAFE Queensland
South Bank, QLD12.2009
Skills
- Management
- Stock Rotation
- Adaptive and Creative
- Quality Control
- Team Player
- Opening and Closing Duties
- Active Listener
- Inventory management
- Time management
- Problem-solving
- Waste reduction
- Adaptability
- Clear Communication
- Active Learning
- Attention to Detail
- Team Training
- Decision-Making
Professional Referee
Trudy Stuckey 0412084566
Brad Wheeler 0423351097
Personal Referee
Sharon Sullivan 0437427088
Jayne Giddens. 0407641335
Timeline
Bakery Department Manager
Woolworths
01.2011 - 04.2019
Baker
Woolworths
09.1999 - Current
Certificate III - Bread Baking
TAFE Queensland