Summary
Overview
Work History
Education
Skills
Professional Referee
Personal Referee
Timeline
Generic

Jillian Nass

Toowoomba,QLD

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

26
26
years of professional experience

Work History

Baker

Woolworths
09.1999 - Current
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean work environment.
  • Collaborated with team members to complete set tasks efficiently.
  • Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
  • Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
  • Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
  • Contributed to team success by training new employees on baking techniques, safety protocols, and equipment operation.
  • Increased production efficiency through effective time management and multitasking while effectively prioritizing tasks according to urgency.
  • Trained and supervised new employees on bakery operations and procedures.

Bakery Department Manager

Woolworths
01.2011 - 04.2019
  • Enhanced customer satisfaction by ensuring timely and efficient completion of bakery orders.
  • Managed inventory effectively, reducing waste and maintaining optimal stock levels for increased sales.
  • Increased store profitability by implementing cost-saving initiatives in the Bakery Department.
  • Developed a high-performing team through consistent training, coaching, and performance evaluations.
  • Improved employee retention within the Bakery Department by fostering a positive work environment and addressing concerns promptly.
  • Maintained strict adherence to food safety guidelines to ensure the highest quality products were provided to customers.
  • Rostering and Managing a team.

Education

Certificate III - Bread Baking

TAFE Queensland
South Bank, QLD
12.2009

Skills

  • Management
  • Stock Rotation
  • Adaptive and Creative
  • Quality Control
  • Team Player
  • Opening and Closing Duties
  • Active Listener
  • Inventory management
  • Time management
  • Problem-solving
  • Waste reduction
  • Adaptability
  • Clear Communication
  • Active Learning
  • Attention to Detail
  • Team Training
  • Decision-Making

Professional Referee

Trudy Stuckey 0412084566


Brad Wheeler 0423351097

Personal Referee

Sharon Sullivan 0437427088


Jayne Giddens. 0407641335

Timeline

Bakery Department Manager

Woolworths
01.2011 - 04.2019

Baker

Woolworths
09.1999 - Current

Certificate III - Bread Baking

TAFE Queensland

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Jillian Nass