Summary
Overview
Work History
Education
Skills
Timeline
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Jillian Seaniger

Cairns,Australia

Summary

I have spent the last eight years as legal secretary and paralegal, developing strong skills in communication, prioritisation, and organisation. Now that I am familiar with reviewing and interpreting rules and regulations, as well as preparing and analysing intricate documents, I am seeking to use these skills in a career change and focus on developing life-long skills in a thriving industry.

Overview

10
10
years of professional experience

Work History

Paralegal

WGC Lawyers
03.2022 - Current
  • Streamlined the conveyancing process by efficiently managing document preparation and communication with clients.
  • Developed exceptional communication and literacy skills by:
  • Developed an astute ability to read and interpret rules, standards and complex documentation to maintain up-to-date knowledge of changes in laws and regulations relevant to practice areas through continuous professional development opportunities.
  • Attended hearings, mediations, and trials, allowing me to develop my communication and efficiency skills while dealing with high-emotion clients.
  • Maintained a high degree of confidentiality while handling sensitive client information and legal matters.
  • Organised extensive caseloads and balanced multiple priorities simultaneously without compromising quality or attention to detail

Paralegal/Secretary

Jensen McConaghy Lawyers
10.2018 - 03.2022
  • Developed a keen understanding of workplace health and safety requirements through the management of personal injury claims made throughout Queensland under the public liability, compulsory third party and workers’ compensation schemes.
  • Researched and identified appropriate statutes, decisions, legal articles, codes, and documents, including relevant Work Health and Safety standards and regulations, while managing personal injury claims under public liability, compulsory third party, and workers’ compensation schemes across Queensland.
  • Adhered to demanding workers’ compensation, CTP and public liability service standards set by various national insurers to maintain firm metrics and achieve expeditious resolutions of insurance disputes.
  • Communicated clearly and effectively with clients, counsel, and opposing parties from the commencement of a dispute to trial phase.
  • Operated with precision and efficiency to contain client expenditure while maintaining firm profitability under fixed-fee and capped-fee billing structures.
  • Directed and coordinated the completion of crucial steps of the litigious process, while ensuring compliance with civil procedure rules.
  • Adhered to strict client reporting requirements while safeguarding client data by adopting a high degree of digital security and adhering to privacy laws.

Team Member

Woolworths Group Australia
06.2014 - 05.2019
  • Pursued learning opportunities to advance knowledge and progress to leadership positions.
  • Maintained a clean, organised, and safe working environment to promote efficiency, customer satisfaction, and team safety.
  • Trained new personnel on company procedures, safety requirements, policies and services.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintaining order accuracy and customer satisfaction with attention to detail during the stock dispatch phase.
  • Managed customer satisfaction by processing refunds for returned items, handling exchanges, and balancing cash registers, while processing various forms of payments such as cash, EFTPOS, cheque, and billing accounts
  • Investigated and resolved customer inquiries and complaints quickly.

Education

St Joseph's College
Toowoomba
11.2016

Skills

  • Analytical and critical thinking
  • Thorough knowledge of safe work practices
  • Initiative
  • Organisation, time management and multitasking
  • Teamwork and collaboration
  • Communication
  • Competent in the use of digital practice management systems and the Microsoft suite
  • Understanding legal and regulatory procedures

Timeline

Paralegal

WGC Lawyers
03.2022 - Current

Paralegal/Secretary

Jensen McConaghy Lawyers
10.2018 - 03.2022

Team Member

Woolworths Group Australia
06.2014 - 05.2019

St Joseph's College

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Jillian Seaniger