Jillian Wright
Hervey Bay
Summary
Experienced with administrative support, office management, and coordination of daily operations. Utilizes strong communication and organizational skills to maintain efficient workflows and support team objectives. Knowledge of office software, scheduling, and problem-solving to ensure smooth office operations.
Overview
8
8
years of professional experience
Work History
Labororour
Consolidated Linen Services
11.2011 - 11.2012
- Time Management skills
- Hanging bed sheets
- Correctly using equipment to ensure product is ironed properly
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Administration Officer
River Heads Property Sales
04.2009 - 04.2010
- Supporting Sales and Rental staff
- Developed strong working relationships with colleagues, contributing to a positive work environment.
- Maintained high levels of organization within the office space through regular supply inventory checks and proactive restocking efforts.
- Contributed to office safety by enforcing workplace policies and following emergency procedures as needed.
- Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
- Implemented training to staff about new program
- Use of MYOB program
- Ensured accurate financial reporting by meticulously reviewing expense reports, invoices, and other financial documents.
Administration Officer
Bayside Radiology
04.2008 - 06.2008
- Competent use of medical program COMRAD
- Effectively communicated with patients and staff
- Contributed to office safety by enforcing workplace policies and following emergency procedures as needed.
- Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
- Aided colleagues, managers, and customers through regular communication and assistance.
Administration Officer
Hervey Bay Hospital
04.2005 - 05.2008
- Correct handling of sensitive client records
- Competent knowledge of hospital programs HBCIS and EDIS
- Support for nursing, doctors and operational staff
- Use of switchboard, pager system and portable phone system
- Strong communication skills with other hospitals while abiding to confidentiality act as per code of conduct
- Contributed to office safety by enforcing workplace policies and following emergency procedures as needed.
- Delivered quality results under pressure by prioritizing tasks effectively during high-stress situations or tight deadlines.
- Improved record-keeping accuracy by creating an updated filing system for confidential documents and materials.
- Contributed to team goal-achievement by collaborating with staff to develop customer service improvement initiatives.
- Maintained personnel records and updated internal databases to support document management.
Education
Diploma - Healthcare Documentation
TalentMed
Melbourne, VIC10-2024
Certificate III - Financial Services
EIM Training
Hervey Bay, QLD01.2010
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Administrative support
- Documentation and control
- Database management
- Data confidentiality
- File management
- Attention to detail
- Recordkeeping and file management
Professionalattributes
- Strong communication and interpersonal skills with a number of diverse backgrounds and impairments.
- Work in an autonomous manner and take responsibility and accountability for my work to help with team networking and business practices.
- Understanding and following all policies and procedures whether it may be in relation to Workplace Health and Safety, Confidentiality or a Code of Conduct for each different business.
- Competent knowledge of Microsoft Office
Timeline
Labororour
Consolidated Linen Services
11.2011 - 11.2012
Administration Officer
River Heads Property Sales
04.2009 - 04.2010
Administration Officer
Bayside Radiology
04.2008 - 06.2008
Administration Officer
Hervey Bay Hospital
04.2005 - 05.2008
Diploma - Healthcare Documentation
TalentMed
Certificate III - Financial Services
EIM Training
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