Jillie Dyer

Enthusiastic and detail oriented waitress with 3 years of experience in the service and hospitality industry.

-Performed bar/restaurant closing and opening duties, thoroughly cleaning, sanitising and replacing/ordering stock

-Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays

-Retained in depth bar and menu item knowledge, providing expert recommendations to guests

-Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards

-Provided friendly service, maximising positive customer satisfaction ratings

-Kept tables neat and tidy by regularly clearing away dirty dishes, glasses and wiping down surfaces.

-Supervised and trained a team of 20+ employees in all aspects of restaurant operations.

-Confidentiality and correctly cashed up tills after every shift

-3 years experience in barista, prepared an average of 50+ cold and hot brew coffee daily including teas and Irish coffees

-Provided outstanding customer service through serving Ice cream, treating all customers with respect and professionalism.

-Maintained a clean and tidy area, minimising potential health risks and trip hazards.

-Completed opening, closing and shift change tasks in full to promote store efficiency.

-Maximised customer satisfaction by quickly addressing and resolving complaints with food or service.

-Transported all dirty tableware from dining room to dishwashing area for proper cleaning. -Checked on all tables at appropriate intervals to refill drinks and respond to requests. Reset tables with spotless service ware routinely.

-Served each guest with sincere, positive, pleasant and enthusiastic attitude.

-Upheld high standard of cleanliness in all work areas.

-Maintained safe food handling standards at all times.