JILS THOMAS KURIAN
Darwin,NT
Summary
Dynamic psychiatric emergency coordinator with proven leadership at Hamad Medical Cooperation, adept in triage coordination and multidisciplinary collaboration. Skilled in data management and effective communication, I have successfully enhanced service delivery and patient outcomes through innovative project planning and quality audits, ensuring a high standard of mental health support in Qatar.
Overview
6
6
Languages
13
13
years of professional experience
Work History
Psychiatric Emergency Helpline shift administrative coordinator
Hamad Medical Cooperation
, Qatar
10.2020 - 01.2025
- National Mental Health Helpline (Psychiatric Emergency Helpline) CAMHS( child and adolescent mental health service coordinator, Triage -coordinator, Shift coordinator, High Risk assessment team member, UBC Chair, Nursing Student Focal Point and coordinator, Date management and coordinator for Child and adolescent mental health service), assessment member of interim psychology service.
- Was set up in 2020 in response to COVID-19 and has since been consolidated as a key access point for confidential, rapid response mental health support in the state of Qatar. Current service streams:
- 1. vCAMHS - Child and adolescent mental health including support and guidance for parents
- 2. NMHH - Adult mental health
- 3. NMHH - Older adult mental health
- 4. NMHH - Frontline health care staff support
- 5. vIPS - Interim Psychology service
- 6. vMHRC - Mental Health Refill Clinic
- 7. vWMHS - Women’s mental health service (also piloting peri-natal mental health community team)
- 8. vSBIRT - Substance use screening and brief intervention service (launching soon)
- 9. vMHCRT - Mental Health Crises Response service (in piloting phase)
- Skills and management role in Daily shift.
- Managing and coordinating each service as above mentioned
- Daily attending and covering triage assessment call in English/Hindi/Malayalam/Tamil.
- Daily evaluating and assessing data with high risks cases
- Assessment member of interim psychology service.
- Monthly presentation of CAMHS( child and adolescent mental health services) date in coordination with team
- Coordinating with research team to make more innovations to the service
- Evaluating quality of documentation and service following feedbacks
- Managing Shift with all service includes social worker, embassy referrals, emergency coordination with ambulance team
- Daily monitoring and sending date to MOPH for further intervention
- Organizing awareness companion in universities, public, schools
- Preceptor in between Nursing college students and service- assessing their level of knowledge after internship, coordinating with tutor regarding their performance and feedback
- Assess nursing students’ involvement in triage calls
- Monitoring their shadow performance in triage
- As UBC chair organizing monthly unit meeting
- Preparing agenda and feed back from last work plan
- Implementing new ideas into the unit as discussed
- Coordinator of quality and manager for CAMHS
- IN patient psychiatric unit as RN- Lead of therapeutic group in IN patient – engaging, coordinating, organizing, implementing patient activities in the unit
- Actively participating multi-disciplinary team round to update all activities related to patient
- Duties-The services aim to respond to any and every kind of mental health related inquiry, whether it is about asking advice or about concerns over own/someone else’s mental health. Anyone and everyone (individuals and professionals), irrespective of age, gender, nationality or location, can access the service by calling 16 000 (choose language Arabic/English/ Malayalam/ Hindi) and choosing option 4 for mental health. All services are fully confidential, no entry is made in the caller’s medical records without separate consent from the person. The services are open from 8am to 8pm seven days a week. All aspects of the work are done either via telephone or using video consultation and are free of charge. The daily operational management of the NMHH is done by a group of experienced, specifically trained nurses called shift coordinators. They are responsible for safe and efficient service delivery at all times by the whole team. The NMHH team consists of mental health nurses, psychiatrists, psychologists, and variety of allied health professionals (e.g. social workers, occupational therapists, pharmacists, dietitian).
- Working hours 37.5 per week
Registered nurse (RN, In-patient coordinator, community psychiatric care, rehabilitation chair, old age and geriatric focal point)
Bethesda Psychiatric Hospital
03.2016 - 10.2021
- The hospital has established itself as an important treatment facility for mental disorders, catering to the needs of people in and around the state of Kerala. The unique feature of these 100 bedded hospitals is that it admits patients in a totally secure environment, with individual attention and nursing care bestowed to them. A team of committed, well-trained, and alert nursing staff, along with a multidisciplinary professional team which comprises of Psychiatrists, Clinical Psychologists, Psychiatric Social Workers and Psychiatric Nursing staff are designated for the care and management of the patients. The entire hospital staff makes sincere efforts to see that the patients are provided with homely, cozy atmosphere always. The hospital provides basic medical services within the campus. The 24-hour security provided by the hospital offers total protection from events of absconding by patients and similar incidents. There is a well-maintained canteen service which serves food and refreshments to the patients
- Unit Description- The Inpatient unit is a 100 bedded unit. Following treatment on the psychiatric care, patients may be well enough to be discharged back into the community; or if requiring further inpatient specialist care, are transferred to the care of an appropriate specialty team in the hospital or transferred to another specialist hospital.
- Duties- Responsible for the assessment, planning, implementation, and evaluation of patient care in accordance with the organizations policy and procedures and the unit scope of service. Ensures the registered nurse is informed of observations and care provided for patients and document appropriately. Responds to all levels of emergencies according to the organization’s policies and procedures. Actively attend monthly meeting and update and implement new institutional and policy change. Do the audit and provide feedback during meetings.
- Working hours 40 hour
Registered nurse (Cardiac unit RN, Unit in charge, Shift Nurse)
Ramakrishna CARE hospital
Raipur, CG
10.2011 - 02.2016
- Unit Description Medical cardiac ward is a 27 bedded that specialises in medical cases Medical surgical Ward in 4th floor consists of 27 beds in which we care patients with Acute and chronic cardiac disease.
- Duties ⦁ Monitor patient’s vital signs, prepare them for surgery, angiography, echo and administer medications. ⦁ Checking and recording patients’ vitals before and after cardiac procedures. Ensuring that all treatments are administered to patients correctly. Monitoring patients during BT transfusion and all IV treatment to identify any adverse reactions. ⦁ Promptly notifying the appropriate medical practitioner of any problems that occur during IN patient stay. ⦁ Educating patients on treatment, disease management, discharge follow-up as well as suitable nutrition and exercise regimens as advised.
- Employer Description- Ramkrishna CARE is a direct descendant of Ramkrishna Surgical Nursing Home, which was established in July 1992 as a 25-bed un-disciplinary institution by Dr. Sandeep Dave. Through immaculate and arduous teamwork, innovative pursuits, effervescent enterprises, and intuitive foresight, it had grown to A 500+ bedded facility offers treatment across all medical disciplines of Cardiology, Cancer Care/Oncology (Medical, Surgical and Radiotherapy), Neurology, Obstetrics and Gynaecology, Metabolic and Bariatric Surgery, Bone Marrow Transplant, Urology, Nephrology, Kidney Transplant, Liver Transplant, Aesthetics and Reconstructive Surgery, and other ancillary services.
- Working hours 40 hours
Education
Master degree - Mental Health Nursing
Ayush Health University
Raipur10.2015
Bsc nursing -
P.T. Mother Teresa College of Nursing
Raipur10.2011
Skills
- Communication
- Leadership
- Time Management
- Problem-Solving
- Adaptability
- Conflict Resolution
- Teamwork
- Critical Thinking
- Project Planning
- Cost management
- Triage coordination
- Multidisciplinary collaboration
- Patient coordination
- Incident escalation
- Audit compliance
- Effective communication
- Problem solving
- Team leadership
- Schedule management
- Report preparation
- Employee development
- Travel arrangements
- Appointment scheduling
- Inventory management
- Workload management
- Microsoft Excel
- Documentation and recordkeeping
- Meeting coordination
- Proficient in [software]
- Data collection
- Employee records management
- Project management experience
- Presentation preparation
- Google suite proficiency
- Operation recommendations
- Scheduling appointments
- Calendars management
- Staff management
- Business administration
Professional Registrations
- Qatar cooperation of health practiser (QCHP), Qatar
- Kerala Nursing Council Registration, Kerala Nursing Council, India
Languages
English
Full Professional
Hindi
Full Professional
Malayalam
Native/ Bilingual
Tamil
Full Professional
Arabic
Elementary
Telugu
Elementary
Timeline
Psychiatric Emergency Helpline shift administrative coordinator
Hamad Medical Cooperation
10.2020 - 01.2025
Registered nurse (RN, In-patient coordinator, community psychiatric care, rehabilitation chair, old age and geriatric focal point)
Bethesda Psychiatric Hospital
03.2016 - 10.2021
Registered nurse (Cardiac unit RN, Unit in charge, Shift Nurse)
Ramakrishna CARE hospital
10.2011 - 02.2016
Master degree - Mental Health Nursing
Ayush Health University
Bsc nursing -
P.T. Mother Teresa College of Nursing