Jim Davis
Mount Gambier,SA
Summary
Dynamic retail professional with a proven track record at Drakes Supermarkets, excelling in customer service and team leadership. Adept at training staff and enhancing operational efficiency, I leverage strong time management and cash handling skills to drive sales and ensure customer satisfaction. Committed to achieving goals and fostering a positive work environment.
Overview
4
4
years of professional experience
Work History
Retail Supervisor
Drakes Supermarkets
Mount Gambier, SA
11.2025 - Current
- Supervised daily operations of store, ensuring smooth workflow and staff coordination.
- Trained new employees on customer service standards and store policies.
- Assisted customers with inquiries, providing knowledgeable and friendly service.
- Collaborated with management to develop staff schedules based on peak hours.
- Supervised work of cashiers, training new team members and monitoring performance.
- Dealt with customer complaints and rectified product and service issues.
Delivery Driver
Domino's Pizza
Mount Gambier, SA
05.2025 - 11.2025
- Delivered pizzas and other menu items promptly to customer locations.
- Maintained vehicle cleanliness and performed routine maintenance checks.
- Communicated effectively with customers regarding order status and delivery times.
- Collected payments and processed transactions accurately at customer locations.
- Notified customers of delays to decrease calls to support.
Retail Assistant
McDonald's
Mount Gambier, SA
01.2023 - 10.2025
- Provided excellent customer service in a fast-paced environment.
- Operated cash registers and handled transactions accurately.
- Maintained cleanliness and organization of dining and kitchen areas.
- Assisted in training new staff on operational procedures.
- Resolved customer complaints effectively to enhance satisfaction.
Education
High School Diploma -
Grant High School
Mount Gambier SA11-2025
Bachelor of Accounting - Accounting
Adelaide University
Adelaide08-2026
Skills
- Customer service
- Cash handling
- Sales strategies
- Scheduling and timekeeping
- Time management
- Project management
- Team leadership
- Staff training
- Adaptability
- Reliability
- Goal setting and achievement
- Financial analysis
Timeline
Retail Supervisor
Drakes Supermarkets
11.2025 - Current
Delivery Driver
Domino's Pizza
05.2025 - 11.2025
Retail Assistant
McDonald's
01.2023 - 10.2025
High School Diploma -
Grant High School
Bachelor of Accounting - Accounting
Adelaide University