Summary
Overview
Work History
Education
Skills
Timeline
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Jim Gasson

Perth,WA

Summary

Seasoned Store Manager specialising in management of retail locations. Skilled at training employees on exceptional customer service etiquette and sales techniques. Experience in overseeing all facets of customer-facing operations and stock management.

Overview

3
3
years of professional experience

Work History

Store Manager

Macpac
01.2023 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Responsible for recruitment and staff management, visual merchandising, stock control, customer service and KPI management
  • Championed safety culture by implementing and role modelling daily safety walks and reporting

3IC

Macpac
04.2022 - 01.2023
  • Assisted the store manager in all aspects of the operation of the store
  • Learned to effectively manage customers in a fast-paced retail environment
  • Improved skills in visual merchandising in a recently developed store

Retail Sales Advisor

Macpac
09.2020 - 04.2022
  • Developed exceptional customer service skills
  • Boosted sales through detailed product knowledge and experience
  • Provided excellent service by matching customers to the products that suited their needs

Education

Bachelor of Commerce - Marketing

Edith Cowan University
Perth, WA
12.2025

Skills

  • Store Merchandising
  • POS Systems
  • Team Development
  • Promotional Planning
  • Loss Prevention
  • Shift Scheduling

Timeline

Store Manager

Macpac
01.2023 - Current

3IC

Macpac
04.2022 - 01.2023

Retail Sales Advisor

Macpac
09.2020 - 04.2022

Bachelor of Commerce - Marketing

Edith Cowan University

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Jim Gasson