Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Jimicina Hopoate

Jimicina Hopoate

Sydney,NSW

Summary

Personable and energetic, committed to delivering excellence in all facets of customer service and administrative support. Well-organised and professional. Positive and teachable. Naturally, will go above and beyond for work and home life. Dependable, with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

5
5
years of professional experience

Work History

RETAIL ASSOCIATE

Forever New
01.2016 - 03.2017
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments
  • Maintained clean sales floor and straightened and faced merchandise
  • Logged reports, expenses, receipts and sales documents into digital database.

ENROLMENT OFFICER

Strategix
10.2014 - 12.2016
  • Maintained detailed and accurate records between multiple databases and programs
  • Conducted financial screening and documentation gathering for clients to determine qualification for payment programs
  • Optimized student educational strategies with clear advice on course choices, progression and career options
  • Increased school registrations with improved promotional approaches, outreach strategies, and parent engagement plans.

VOLUNTEER MISSION

LDS Church
02.2013 - 08.2014
  • Gave multiple talks in church venues about the Mormon religion to promote faith, compassion, and encourage volunteerism
  • Taught local peoples skills to improve living conditions
  • Trained multiple new missionaries on effectively sharing the word of God in the Adelaide community
  • De-escalated and resolved conflicts between local peoples and missionary representatives
  • Led groups of 30+ volunteers on community service missions through Adelaide areas to preach, educate on Bible teachings, and promote faith.

SHIFT MANAGER

McDonald's Restaurant
10.2011 - 12.2013
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
  • Managed inventory control, cash control and store opening and closing procedures
  • Recruited and interviewed candidates for management to evaluate readiness and fit for position
  • Trained and mentored new employees to maximize team performance.

Education

High School Graduate -

Windaroo Valley High

Diploma | Remedial Massage -

Sydney University, Macquarie Fields, NSW
01.2013

Diploma | Business Management -

Sydney University, Parramatta
12.2011

Skills

  • Sales
  • Customer Complaint Resolution
  • Cash Register Operation
  • Loss Prevention
  • Verbal and Written Communication
  • Sales Promotion

Additional Information

I am a Mother of 5 children, seeking to return to the workforce here in Sydney. I am honest in my dealings, and work hard. Please consider my application. Thank-you.

Timeline

RETAIL ASSOCIATE

Forever New
01.2016 - 03.2017

ENROLMENT OFFICER

Strategix
10.2014 - 12.2016

VOLUNTEER MISSION

LDS Church
02.2013 - 08.2014

SHIFT MANAGER

McDonald's Restaurant
10.2011 - 12.2013

High School Graduate -

Windaroo Valley High

Diploma | Remedial Massage -

Sydney University, Macquarie Fields, NSW

Diploma | Business Management -

Sydney University, Parramatta

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Jimicina Hopoate