Summary
Overview
Work History
Education
Skills
References
Timeline
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Jimmy Bui

Melbourne,VIC

Summary

Assistant Store Manager with a proven track record of enhancing productivity and achieving operational efficiency. Expertise in inventory management, staff training, and sales strategy execution. Strong leadership and communication skills drive team performance and meet store goals. Focused on delivering exceptional customer experiences while contributing to business growth.

Overview

7
7
years of professional experience

Work History

Assistant Store Manager / Casual (2022 - 2023)

Champion
Essendon, Australia
07.2024 - 03.2025
  • Trained new employees on store policies, procedures and customer service standards.
  • Maintained accurate records of all transactions, stock levels and employee performance metrics.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Reviewed inventory and sales records to prepare reports for management and budget departments.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Managed day-to-day operations including scheduling shifts, assigning tasks.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Handled scheduling for store shifts to achieve adequate staffing.

Manager / Events Management

No Sleep Entertainment
Docklands, Australia
01.2018 - 01.2023
  • Coached, mentored and trained team members in order to improve their job performance.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Directed recruitment, hiring, and training of new staff members.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Recruited and trained new employees to meet job requirements.
  • Ensured compliance with industry regulations and company policies.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Analyzed market trends and competitor activity to inform business strategy.

Pharmacy Assistant

Chemist Warehouse
Richmond, Australia
01.2019 - 04.2022
  • Resolved customer complaints promptly in a professional manner.
  • Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
  • Prepared labels for prescriptions and dispensed medications to patients.
  • Helped pharmacy staff prepare medications and fill orders.
  • Assisted pharmacist in daily operations tasks and administrative tasks.
  • Received and stored incoming supplies and informed supervisors of stock needs and shortages.
  • Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
  • Maintained inventory records by restocking shelves with pharmaceuticals.
  • Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures.
  • Managed and received inventory by checking deliveries, counting stock, monitoring medication expiration dates and placing orders.

Education

Business Human Resources (HR) -

Royal Melbourne Institute of Technology (RMIT)
12-2022

Diploma of International Business -

Royal Melbourne Institute of Technology (RMIT)
07-2020

Simonds Catholic College
Melbourne, VIC
11-2018

Skills

  • Sales reporting
  • Team leadership
  • Conflict resolution
  • Marketing promotions
  • Time management
  • Performance evaluation
  • Staff management
  • Retail operations
  • Stock management
  • Attention to detail

References

  • Elizer San Jaun | No Sleep Entertainment & McDonalds Manager | 0452 640 324
  • Kelly Ung | Store Supervisor at Champion | 0403 989 697

Timeline

Assistant Store Manager / Casual (2022 - 2023)

Champion
07.2024 - 03.2025

Pharmacy Assistant

Chemist Warehouse
01.2019 - 04.2022

Manager / Events Management

No Sleep Entertainment
01.2018 - 01.2023

Business Human Resources (HR) -

Royal Melbourne Institute of Technology (RMIT)

Diploma of International Business -

Royal Melbourne Institute of Technology (RMIT)

Simonds Catholic College

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Jimmy Bui