Open To Work
Jimmy Sharma
Melbourne,VIC
Summary
Customer Success and clinical implementation leader with 20+ years bridging advanced CT clinical practice and health-tech adoption. Proven track record delivering enterprise deployments, clinician training, and measurable adoption across tertiary hospitals, private networks, and high-volume imaging centres. Clinical credibility as a CT radiographer combined with commercial experience in contract negotiation, stakeholder alignment, and data-driven improvement.
Overview
23
23
years of professional experience
1
1
Certification
Work History
CT Radiographer
Niddrie X-Ray
06.2025 - Current
- Operated advanced imaging equipment to produce high-quality diagnostic images.
- Collaborated with healthcare teams to develop patient care plans based on imaging results.
- Ensured compliance with safety protocols and regulatory standards during imaging procedures.
- Trained and mentored junior radiographers on best practices and technology use.
Grade 3 CT Radiographer (Contract)
Royal Melbourne Hospital
01.2025 - 06.2025
- Performed advanced trauma and cardiac CTs, supported interventional procedures, and mentored junior staff.
Business Development Manager / Customer Success Manager
Artrya Limited
03.2022 - 11.2024
- Owned end-to-end deployments of Salix Coronary Anatomy across hospital and cardiac imaging networks: pilot design, clinical validation, go-live, and post-go-live adoption programs.
- Built and executed adoption playbooks and clinician training tailored to roles (radiographers, radiologists, cardiologists, administrators).
- Acted as clinical liaison to R&D; designed feedback loops, analysed error trends, and prioritised dataset improvements that increased AI reliability.
- Negotiated commercial agreements and coordinated multi-site rollouts with hospital procurement and imaging leads.
- Provided hands-on on-site troubleshooting during go-live, balancing clinical safety and operational continuity.
- Achieved full clinical utilization at multiple sites within 8 weeks of go-live through targeted training and workflow adjustments.
CT Applications Specialist
Fujifilm Healthcare
07.2023 - 01.2024
- Led system implementations and advanced application training across tertiary hospitals and private clinics.
- Aligned product configurations to clinical workflows and supported multidisciplinary go-lives, reducing initial user friction.
- Strengthened post-install support processes to improve radiologist and radiographer satisfaction during follow-up.
CT Applications Specialist
Canon Medical Systems ANZ
07.2019 - 11.2021
- Delivered clinical training, protocol optimisation, and workflow integration for Canon CT systems across diverse hospital sizes.
- Partnered with IT and biomedical teams to ensure secure DICOM/PACS integrations and adherence to data privacy standards.
- Supported change management and adoption of advanced reconstruction and AI-assisted workflows.
Chief Radiographer / CT Supervisor
Bridge Road Imaging
12.2015 - 03.2019
- Managed operations for a high-volume imaging centre (250+ scans/day).
- Designed coronary CTA and TAVI protocols used by referring hospitals; led cross-discipline education and competency programs.
- Supervised MRI, PET/CT, and nuclear medicine services, ensuring compliance with ARPANSA and WH&S.;
Deputy Chief Radiographer / CT Supervisor
Epworth Hospital
03.2003 - 12.2015
- Led multi-modal imaging teams and protocol development for complex cardiac and trauma imaging.
- Implemented staff training and quality programs across three CT scanner environments (including Siemens Force).
Education
Bachelor of Health Science - Medical Imaging
UNITEC
AucklandClinical Fellowship - CT Coronary Angiography
Monaco Cardio-Thoracic Centre
01.2009
Skills
- Imaging systems: Canon Genesis, Fujifilm Scenaria, Siemens Somatom Force, GE AW, Vitrea, Terarecon
- Data analysis tools: AWS fundamentals, Python for data automation, DICOM anonymization, PACS workflows
- Compliance standards: HIPAA data privacy, ARPANSA regulations, WH&S compliance, clinical governance
- Training and mentoring
- CRM software
- Customer advocacy
- Customer retention
- Customer relationship building
Websites
Certification
- AHPR Registration
- Annual Radiation License
- Intravenous Cannulation
- CPR Certification
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Japanese
Professional Working
Core Strengths
Enterprise deployments, Pilot & rollout strategy, Change management, Clinician training & enablement, Stakeholder alignment (executives to front line), Adoption metrics & ROI tracking, Cross-functional collaboration, AI product feedback loops, DICOM/PACS workflows, HIPAA & data privacy, AWS & Python (data automation), CRM & collaboration tools (HubSpot, Gong, Figma or similar)
Selected Competencies
- Enterprise deployment planning and risk management for hospital rollouts.
- Cross-discipline stakeholder engagement from executives and procurement to front-line clinicians.
- Designing measurable adoption programs linking clinician behaviour to retention and renewal objectives.
- Rapid, empathetic on-site problem solving during high-stakes clinical workflows.
Work Preference
Work Type
Full TimeContract WorkLocation Preference
On-SiteHybridRemoteTimeline
CT Radiographer
Niddrie X-Ray
06.2025 - Current
Grade 3 CT Radiographer (Contract)
Royal Melbourne Hospital
01.2025 - 06.2025
CT Applications Specialist
Fujifilm Healthcare
07.2023 - 01.2024
Business Development Manager / Customer Success Manager
Artrya Limited
03.2022 - 11.2024
CT Applications Specialist
Canon Medical Systems ANZ
07.2019 - 11.2021
Chief Radiographer / CT Supervisor
Bridge Road Imaging
12.2015 - 03.2019
Deputy Chief Radiographer / CT Supervisor
Epworth Hospital
03.2003 - 12.2015
Clinical Fellowship - CT Coronary Angiography
Monaco Cardio-Thoracic Centre
Bachelor of Health Science - Medical Imaging
UNITEC