Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jimy Chaudhary

Mansfield,SA

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Pizzahut
01.2024 - 02.2024
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Tracked customer service cases and updated service software with customer information.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Store Manager

D-Mart
04.2021 - 12.2023
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Assisted with hiring, training and mentoring new staff members.
  • Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Education

Masters of Global Food And Nutrition Science - Food And Nutrition

University of Adelaide
Adelaide, SA
12.2025

Bachelor of Food Technology

Ganpat University
Mehsana
06.2022

Skills

  • Conflict Resolution
  • Paperwork Processing
  • Problem Resolution
  • Teamwork and Collaboration
  • Order Processing
  • Calm Under Pressure
  • Work Prioritization
  • MS Office

Languages

English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual

Timeline

Customer Service Representative

Pizzahut
01.2024 - 02.2024

Store Manager

D-Mart
04.2021 - 12.2023

Masters of Global Food And Nutrition Science - Food And Nutrition

University of Adelaide

Bachelor of Food Technology

Ganpat University

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Jimy Chaudhary