Jinal Bhatt
14,Rivelin Way, Aveley,WA
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
BP Fuel Station
05.2022 - 09.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Successfully leveraged upselling techniques to enhance in-store sales and maximize customer satisfaction
Kitchen Hand
Johnys Kebab, Burgers and Grills
03.2022 - 12.2023
- Cleaned and maintained work areas, equipment and utensils.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Lifted and carried heavy materials.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
Sales Executive
Say Solar
01.2019 - 02.2023
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Consulted with businesses to supply accurate product and service information.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Achieved or exceeded company-defined sales quotas.
- Contributed to event marketing, sales and brand promotion.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
Education
Master of Business Analytics - Business Analytics
Kaplan Business School
12-2024
Bachelor of Commerce - Accounting And Marketing
Gujarat University
University Road, Navrangpura, Ahmedabad-38000904.2022
Skills
- Interpersonal and Written Communication
- Goals and Performance
- Data Analysis
- Staff Management
- Lead Generation
- Establishing Contacts
- Onsite Installations
Timeline
Customer Service Representative
BP Fuel Station
05.2022 - 09.2024
Kitchen Hand
Johnys Kebab, Burgers and Grills
03.2022 - 12.2023
Sales Executive
Say Solar
01.2019 - 02.2023
Master of Business Analytics - Business Analytics
Kaplan Business School
Bachelor of Commerce - Accounting And Marketing
Gujarat University
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