Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
Collaborated with interdisciplinary teams to develop comprehensive care plans, ensuring optimal client wellbeing.
Provided high level of physical support by lifting, adjusting, and moving clients.
Kept accurate records for client files and handled related paperwork.
Facilitated family meetings to discuss patient care plans.
Health Care Assistant
Shrewsbury And Telford NHS Trust, UK
06.2021 - 10.2023
Lifted patients using appropriate equipment in accordance with moving and handling policy.
Delivered high standard of holistic care to patients to promote equality and dignity.
Supported nursing staff with care of incontinent patients and promotion of continence care.
Improved overall wellness through providing educational materials on preventative measures and self-care strategies tailored to each patient''s unique needs.
Maintained clean environment with due consideration to health and safety issues and infection control policy.
Customer Care Representative
Sail Shipping Logistics Co. Kuwait
05.2008 - 02.2021
Navigated multiple computer systems and applications to find information.
Delivered comprehensive product support, assisting customers with troubleshooting and usage guidance.
Collaborated with cross-functional teams to resolve complex customer issues in a timely manner.