Jincheng Deng
Melbourne,VIC
Summary
Energetic and quick learner. Organized and reliable candidate successful at managing multiple priorities with a positive attitude. Willingness to undertake responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Service Manager
Honkong Cuisine
06.2022 - 01.2023
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Trained and supervised team of service staff members to meet business goals.
Education
Master of Software Engineering - Artificial Intelligence
University of Melbourne
Parkville, VIC12.2025
Bachelor of Science - Software Engineering
University of Western Australia
Perth, WA12.2022
Skills
- Teamwork and Collaboration
- Friendly, Positive Attitude
- Dependable and Responsible
- Multitasking Abilities
- Critical Thinking
- Computer Skills
Timeline
Service Manager
Honkong Cuisine
06.2022 - 01.2023
Master of Software Engineering - Artificial Intelligence
University of Melbourne
Bachelor of Science - Software Engineering
University of Western Australia
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