Jincy James
Forest lake,Australia
Summary
Energetic, hardworking & dedicated individual with proven time-management and collaborative skills developed through volunteer engagements. Organised with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Responsible, punctual and productive professional when working with little to no supervision. Excels in calendar management, scheduling, data entry and database administration. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Zeal Academy
09.2021 - 07.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed email correspondence and handled incoming and outgoing mail and faxes.
- Greeted incoming visitors professionally and provided friendly, knowledgeable assistance.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Scheduled office meetings and client appointments for staff teams.
Administrative Assistant (Volunteer)
St.Philips Anglican Church & Brisbane Marthoma Chu
01.2013 - 04.2020
- Directed administrative and secretarial support for pastors, program directors and volunteers at church.
- Volunteered at church-sponsored outreach events, providing polite, friendly representation.
- Maintained church grounds to upkeep clean, safe and tidy presentation.
- Helped with special events such as Vacation Bible School to coordinate resources, spaces, and schedules.
- Taught Sunday school classes to impart values of faith.
- Led fundraising efforts to support church development programs.
- Facilitated choir practice sessions, developing talent for professional standards.
- Maintained church calendar by collecting information about upcoming events and reserving appropriate spaces for regular meetings and special activities.
- Created and updated membership rosters, church documents and basic reports.
- Organised and updated databases, records and other information resources.
Distributor
Salmat Distributions
07.2019 - 08.2019
- Organised package deliveries and managed delivery schedules.
- Distributed flyers to homes in several communities to promote client's offers and boost sales.
- Ensured accurate distribution by reading maps correctly and identifying correct locations.
- Met and exceeded daily and weekly sales targets to contribute to overall business success.
Assistant Shop Keeper
Kairali Indian Store
04.2015 - 02.2018
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained and organised store cleanliness
- Greeted customers entering store and offered assistance with requirements.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Developed strong rapport with customers and created positive impression of business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Checked incoming orders and organised new stock.
Education
High School Diploma -
Yeronga State High School
Yeronga, QLD2013
Skills
- Effective Communication
- Interpersonal Skills
- Relationship Building
- Customer Engagement
- Time Management
- Quality Control
- Data Organization
- Telephone Reception
- Microsoft Office Proficiency
- Problem-solving abilities
- Data Entry
- Critical Thinking
- Positive Attitude
- Analytical Skills
- Adaptability
Accomplishments
- 2013
- UNSW Global Education Assessment (Credit for Science & English)
- Australian National Chemical Analysis Competition (Credit in Senior Division)
- 2012
- Australian National Chemistry Quiz (Credit in Senior Division)
- 2011
- Diligence Award
- Effort & Endeavour Award
- Spirit of Mary Mackillop Award
- Certificate of Commendable Work Practices
- 2010
- 2009
Attributes
- Effective Communication & Interpersonal Skills: Articulate communicator with an appreciation for the different communication styles required when working with team members or customers.
- Honest and Reliable: Strong morals and ethics ensuring honesty, reliability and ability to responsibly undertake tasks.
- Flexible: Understanding of the need for flexibility to support last-minute demands and changes. Comfortable with changing environments and situations, ensuring ability to remain flexible and always adaptable.
- Time Management: Dedication to effective prioritisation and management of time by allocating tasks and recording activities charts.
Personal Information
- Citizenship: Australian
- Date of Birth: 04/30/1996
Volunteer Placements
Church, 2012-Current, Provided support during various fundraising activities for local community group. Assisted at events and gatherings including providing suggestions to help meet fundraising targets. Has been part of the church administrative team for past 5 years.
References
- Br.Donald Campbell, Parish Priest at St.Philips Anglican Church, 0410444502
- Simon Boegheim, Salmat Area Represtative for Team Forest Lake & Ellen Grove, 0458 230 343
Timeline
Administrative Assistant
Zeal Academy
09.2021 - 07.2022
Distributor
Salmat Distributions
07.2019 - 08.2019
Assistant Shop Keeper
Kairali Indian Store
04.2015 - 02.2018
Administrative Assistant (Volunteer)
St.Philips Anglican Church & Brisbane Marthoma Chu
01.2013 - 04.2020
High School Diploma -
Yeronga State High School
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