Jinesha Thilakaratne
Melbourne
Summary
Dynamic Kindergarten Assistant with a proven track record at Aspire ELC, skilled in classroom management and fostering positive relationships. Adept at tailoring lesson plans to meet diverse student needs, promoting engagement and growth. Strong communicator, effectively liaising with parents and enhancing student outcomes through dedicated support and organization.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Kindergarten Assistant
Aspire ELC and Kindergarten Berwick Waters
11.2019 - Current
- Played games with students to increase understanding of subjects.
- Assisted in maintaining a safe, nurturing environment that promoted curiosity, exploration, and growth for all students.
- Provided one-on-one support for students with unmet needs or learning challenges under the guidance of lead teachers and support specialists.
- Facilitated small group instruction for targeted skill-building in literacy, numeracy, motor skills development, and social-emotional growth.
- Maintained and operated classroom equipment to maximize use and lifespan.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Developed a rapport with students, establishing trust and fostering positive relationships that promoted academic success and personal growth.
Kindergarten Assistant
Springhill ELC and Kindergarten
06.2017 - 11.2019
- Collaborated with lead teachers to develop and implement engaging lesson plans tailored to individual student needs.
- Demonstrated flexibility in adapting to changing classroom dynamics or unforeseen circumstances ensuring seamless transitions minimal disruptions learning experiences.
- Applied evidence-based practices for classroom management to enhance learning results.
- Served as an effective liaison between administration families addressing questions concerns related educational policies procedures expectations.
- Observed and assessed student performance and charted progress.
Customer Service Representative
Coles Springhill
01.2012 - 06.2017
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Teacher Helper
Mount Waverley Kinder
01.2004 - 03.2005
- Responded to student needs and questions promptly.
- Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
- Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
- Supported teacher in monitoring students during lunch periods, recess, and other non-instructional times to maintain safety and orderliness.
Bank Officer
Seylan Bank
01.1994 - 06.1999
- Enhanced customer satisfaction by efficiently handling inquiries and providing accurate information on banking products.
- Assisted customers in identifying financial goals and recommended tailored banking solutions that aligned with their objectives.
- Oversaw daily cash management functions, ensuring accuracy and security in all transactions conducted at the branch level.
- Developed strong relationships with clients, resulting in increased business and referrals.
- Handling deposit transactions
Education
Diploma of Early Childhood Education And Care - Early Childhood Care And Education
Selmar Institute of Education
Victoria11-2019
MYOB Payroll - Accounting And Finance
Outlook
Victoria10-2017
Certificate IV in Frontline Management - Frontline Management
Set Solutiona
Victoria03-2015
Certificate in Japanese Language - Japanese Languages
Association of International Education Japan
Sri Lanka02-1991
Skills
- Punctuality
- Computer skills
- Classroom management
- Classroom organization
- Parent-teacher communication
- Teacher assistance
- Documentation
- Discipline management
- Behavior improvements
Certification
Respectful Relationships
Food Safety
CPR
Languages
Sinhalese
Full Professional
Interests
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- I like trying new recipes and food trends
- I enjoy cooking for friends and family gatherings
- Participating in fundraising events to support local charities, schools, or community projects
Timeline
Kindergarten Assistant
Aspire ELC and Kindergarten Berwick Waters
11.2019 - Current
Kindergarten Assistant
Springhill ELC and Kindergarten
06.2017 - 11.2019
Customer Service Representative
Coles Springhill
01.2012 - 06.2017
Teacher Helper
Mount Waverley Kinder
01.2004 - 03.2005
Bank Officer
Seylan Bank
01.1994 - 06.1999
Diploma of Early Childhood Education And Care - Early Childhood Care And Education
Selmar Institute of Education
MYOB Payroll - Accounting And Finance
Outlook
Certificate IV in Frontline Management - Frontline Management
Set Solutiona
Certificate in Japanese Language - Japanese Languages
Association of International Education Japan
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