Jing Gao
Brisbane,QLD
Summary
- I am a friendly and dedicated individual with a strong background in customer service, having developed excellent communication and active listening skills.
- My keen attention to detail, coupled with my ability to manage time effectively, enables me to efficiently handle multiple tasks in a fast-paced environment.
- I am a reliable and punctual team player who enjoys collaborating with others to create a positive work atmosphere.
- i’m offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales.
- I am well-versed in local alcohol regulations and am committed to enforcing them responsibly within the store.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Marketing Coordinator
McGrath Mount Gravatt
06.2025 - Current
- Coordinated marketing campaigns across digital platforms to enhance brand visibility.
- Developed and maintained content calendars for social media channels, ensuring timely posts.
- Collaborated with cross-functional teams to ensure alignment on project objectives.
- Supported the creation of marketing materials, ensuring brand consistency across all channels.
Cashier
Clementine's Gelateria
03.2022 - 11.2022
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Addressed customer needs and made product recommendations to increase sales.
- Built relationships with customers to encourage repeat business.
- Checked personal identifications during alcohol and tobacco sales.
- Answered questions about store policies and addressed customer concerns.
Cashier Team Lead
Top Sushi
03.2021 - 11.2021
- Quickly and accurately counted drawers at start and end of each shift.
- Facilitated and logged store opening, closing, and shift changes.
- Operated POS cash register and equipment to collect payments.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Communicated with customers and team members to solve problems.
Education
Bachelor - Marketing
Queensland University of Technology
Brisbane, QLD12-2025
Diploma - Business
TAFE Queensland
QLD07-2023
Diploma - Marketing And Communication
TAFE Queensland
Brisbane, QLD07-2023
Certificate III - Hospitality
TAFE Queensland-South Bank
Southbank, QLD08.2022
No Degree -
Rochedale State High School
Rochedale, QLD12.2021
Skills
- Coin and Currency Counting
- Hospitality and Accommodation
- Work Task Prioritization
- Inventory Management
- Guest Inquiries
- Identification Checks
- Liquor Law Compliance
- Bagging and Packaging
- Sweeping and Mopping
Certification
- Certificate Ⅲ in Hospitality
- RSA Queensland
Languages
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Timeline
Marketing Coordinator
McGrath Mount Gravatt
06.2025 - Current
Cashier
Clementine's Gelateria
03.2022 - 11.2022
Cashier Team Lead
Top Sushi
03.2021 - 11.2021
Bachelor - Marketing
Queensland University of Technology
Diploma - Business
TAFE Queensland
Diploma - Marketing And Communication
TAFE Queensland
Certificate III - Hospitality
TAFE Queensland-South Bank
No Degree -
Rochedale State High School
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