Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jing He

North Richmond,NSW

Summary

Dynamic and compassionate professional with extensive experience in customer service at a clothing shop, excelling in relationship building and problem resolution. Proven ability to provide personal care and support as an Individual Support Worker, ensuring client safety and comfort. Skilled in first aid and CPR, dedicated to enhancing client well-being.

Overview

16
16
years of professional experience

Work History

Farm Hand

family business
Tennyson, NSW
08.2013 - Current
  • Documented work performed using computer programs or paper log books.
  • Collected eggs from chicken coops on a daily basis.
  • Identified opportunities for cost savings through improved processes or better utilization of resources.
  • Planted seeds according to prescribed methods of production.
  • Operated irrigation systems to provide adequate water supply for plants.
  • Weeded fields manually or used specialized tools such as hoes or cultivators.
  • Applied fertilizers and pesticides according to instructions in order to maximize crop yield.
  • Ensured compliance with all safety regulations related to farm operations.
  • Harvested crops manually and with machinery, minimizing loss and damage.
  • Supported the farm stand or market, preparing and selling produce directly to consumers.
  • Prepared produce for sale and consumption by picking, cleaning, and packing with labels.

Individual Support Worker

individual personal care
Ashfield, NSW
07.2009 - 11.2009
  • Provided companionship through conversation and shared activities.
  • Offered emotional support during difficult times by listening attentively without judgment.
  • Transported clients to appointments and recreational outings.
  • Organized living spaces according to safety standards, ensuring that items were not blocking pathways or creating hazards.
  • Provided emotional support to clients who were feeling overwhelmed or anxious about their health condition or life circumstances.
  • Developed trusting relationships with both clients and their families.
  • Supported bathing, dressing and personal care needs.

Sales Assistant

Clothing shop
Top Ryde, NSW
06.2009 - 10.2009
  • Assisted customers with returns, exchanges and refunds.
  • Attended staff meetings to discuss new products or changes in store policy or procedure.
  • Provided excellent customer service to clients in person and over the phone.
  • Managed cash register transactions accurately and efficiently.
  • Replenished merchandise on shelves as needed throughout the day.
  • Organized stockroom shelves, racks and bins according to store layout and product categories.
  • Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
  • Greeted customers and provided assistance with product selection.

Education

Some College (No Degree) - Horticulture

TAFE NSW
NSW

Some College (No Degree) - Individual Support

Arizona College
Online

Skills

  • Customer service
  • Relationship building
  • Client transportation
  • Personal care
  • First aid and CPR
  • Compassionate communication

Languages

Chinese (Mandarin)
Professional

Timeline

Farm Hand

family business
08.2013 - Current

Individual Support Worker

individual personal care
07.2009 - 11.2009

Sales Assistant

Clothing shop
06.2009 - 10.2009

Some College (No Degree) - Horticulture

TAFE NSW

Some College (No Degree) - Individual Support

Arizona College

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Jing He