I am currently working as a Restaurant Operations Manager at Zaya Group Pty Ltd. I was promoted from a kitchen staff member to a restaurant operator within three months of joining the company. I currently manage all part-time staff, supervising and coordinating their work. In addition, I help other full-time staff members complete their work. I was promoted quickly due to my strong leadership skills, commitment to employee safety, and focus on operational efficiency. I believe I have the ability to enhance the customer experience, streamline operations, and effectively lead a diverse team. I have excellent communication skills and a results-oriented approach to team operations.
Promoted from Kitchen Staff to Restaurant Operator within three months of joining the company. Successfully managed and supervised part-time staff, ensuring smooth operations and efficient coordination. Gained comprehensive experience across all areas, from kitchen operations to front-desk service, delivering excellent guest experiences.
Responsible for product demand collection and analysis, use Axure to draw prototypes, complete research reports and independently write demand documents
Graduate Work Stream(Allowed to work full time)
Responsible for the induction training of new employees, ensuring they are familiar with the restaurant's operating procedures and service standards, successfully training and integrating five new employees, and improving team work efficiency and service quality.