Websites
Summary
Work History
Education
Timeline
Skills
Certification
Languages
Accomplishments
Generic

Jing Li

Shop assistant
Morisset,NSW

Websites

Summary

Hardworking and reliable sales with strong ability to help customers get excellent shopping experience . Offering professional customer services and problem solving skills, Capable of fulfilling multi tasks , coordinating with team members. My friendly , genuine and enthusiastic personality, as well as my customer service skills will bring value to your team！

Work History

Team members

ADRA OP Shop
Morisset, NSW
03.2024 - Current
  • Worked effectively in fast-paced environments.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Proven ability to learn quickly and adapt to new situations.
  • Strengthened communication skills through regular interactions with others.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Provided outstanding customer service.

Online Store Owner

Self employed
Central Coast, NSW
08.2021 - 11.2023
  • Performed daily maintenance of the e-commerce platform.
  • Analyzed website analytics data to identify trends and opportunities for improvement.
  • Analyzed customer feedback to identify areas for improvement within the business.
  • Managed customer service inquiries via phone, chat or email channels in a professional manner.
  • Developed processes to streamline order fulfillment, shipping and returns management.
  • Achieved timely dispatch of orders using effective time management strategies.
  • Addressed customer concerns promptly, resolving issues efficiently to maintain five star reviews.

Market Stall Trader

Self employed
Glebe , NSW
02.2017 - 06.2019
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked with cross-functional teams to achieve goals.
  • Maintained stall organization safety and cleanliness.
  • Organized stock shelves for optimal product placement.
  • Put visually-pleasing displays for sales promotions.

Education

Master of Arts - International Communications

Macquarie University
Sydney
11-2017

MBA - Business

Kaplan Business School
Sydney

Master of Science - Professional Accounting

Top Education

Timeline

Team members

ADRA OP Shop
03.2024 - Current

Online Store Owner

Self employed
08.2021 - 11.2023

Market Stall Trader

Self employed
02.2017 - 06.2019

Master of Arts - International Communications

Macquarie University

MBA - Business

Kaplan Business School

Master of Science - Professional Accounting

Top Education

Skills

  • Customer Service
  • Customer Relations
  • Sales strategics
  • Attention to Detail
  • problems solving
  • Time management
  • communication skill
  • Working effectively in a team
  • solid and reliable working attitude
  • Computer literacy
  • Conflict management
  • Scheduling
  • Office administration
  • Mail handling
  • Cultural awareness

Certification

  • Australia driving license
  • Australia permanent resident (unlimited working)

Languages

English
Professional
Chinese (Mandarin)
Full Professional

Accomplishments

  • online store (@2fun)on Depop platform has 99 5 star reviews

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Jing LiShop assistant