Summary
Overview
Work History
Education
Skills
Timeline
Generic

JING LI

BRISBANE,QLD

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Ability to learn and adapt to new environment quickly and solve problems well. Looking for a new role where hard work and dedication will be highly valued.

Overview

7
7
years of professional experience

Work History

Salesperson

G-FORCE MOTORS
ROCKLEA, QLD
03.2021 - Current
  • Familiar with product information, master the basic overview.
  • Conducted market research to identify industry trends and customer needs.
  • Developed and implemented strategies to meet sales quotas.
  • Provided personalized service to build relationships with customers.

WAITRESS

LITTLE RED DUMPLINGS
SPRINGWOOD, QLD
12.2019 - 02.2021
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Trained new employees to perform duties.

TOUR GUIDE

WUDANG OVERSEAS INTERNATIONAL TRAVEL AGENCY
SHIYAN, HUBEI PROVICE
07.2017 - 05.2019
  • Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
  • Managed bookings, reservations and payments for tours.
  • Displayed strong public speaking and communication skills to facilitate high quality guest tours.
  • Developed guest relationships to achieve high level of satisfaction.

Education

DIPLOMA - INTERPRETING

SYDNEY INSTITUTE OF INTERPRETING AND TRANSLATING
Brisbane, QLD
02-2024

CERTIFICATE - REAL ESTATE PRACTICE

SYDNEY INSTITUTE OF INTERPRETING AND TRANSLATING
Brisbane, QLD
12-2023

DIPLOMA - Automotive Mechanics

SKILLS INSTITUTE AUSTRALIA
Slacks Creek, QLD
07-2023

BACHELOR OF MANAGEMENT - INTERNATIONAL TOURISM MANAGEMENT

HUBEI UNIVERSITY OF AUTOMOTIVE TECHNOLOGY
HUBEI PROVINCE
06-2020

Skills

  • Account Management
  • Relationship Building
  • Customer Engagement
  • Deal structuring
  • Needs analysis
  • Business Development
  • Sales management
  • Complaint Handling

Timeline

Salesperson

G-FORCE MOTORS
03.2021 - Current

WAITRESS

LITTLE RED DUMPLINGS
12.2019 - 02.2021

TOUR GUIDE

WUDANG OVERSEAS INTERNATIONAL TRAVEL AGENCY
07.2017 - 05.2019

DIPLOMA - INTERPRETING

SYDNEY INSTITUTE OF INTERPRETING AND TRANSLATING

CERTIFICATE - REAL ESTATE PRACTICE

SYDNEY INSTITUTE OF INTERPRETING AND TRANSLATING

DIPLOMA - Automotive Mechanics

SKILLS INSTITUTE AUSTRALIA

BACHELOR OF MANAGEMENT - INTERNATIONAL TOURISM MANAGEMENT

HUBEI UNIVERSITY OF AUTOMOTIVE TECHNOLOGY

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JING LI