Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Jingchun Chen

West Melbourne,VIC

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Voucher Clerk

Dervos Co., Ltd
Xiamen, Fujian
04.2020 - 02.2022
  • Organized and maintained filing systems for confidential documents.
  • Assisted customers with inquiries and complaints in a professional manner.
  • Processed customer orders promptly and accurately.
  • Communicated with customers and employees to answer questions or explain information.

After Sales Servicers

Globalegrow E-Commerce Co., Ltd
Shenzhen, Guangzhou
07.2018 - 06.2019
  • Greeted customers, assessed their needs and provided appropriate services.
  • Maintained customer records and updated them as necessary.
  • Resolved customer complaints quickly and efficiently.
  • Complaints about reasonable refunds from e-commence platform

Education

Master of Professional Accounting - Accounting

RMIT University
Australia, VIC
11-2024

Bachelor of Business - Business

Dalian University of Finance And Economics
China
06-2018

Skills

  • Customer Satisfaction
  • Strong communication and interpersonal skills
  • Team Collaboration
  • Networking Skills

Accomplishments

Tracking and completed orders on time mostly and increased order numbers from customers

A staff who mostly finished KPI

Work and life balance

Languages

Chinese (Mandarin)
Native/ Bilingual
English
Professional

Timeline

Voucher Clerk

Dervos Co., Ltd
04.2020 - 02.2022

After Sales Servicers

Globalegrow E-Commerce Co., Ltd
07.2018 - 06.2019

Master of Professional Accounting - Accounting

RMIT University

Bachelor of Business - Business

Dalian University of Finance And Economics

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Jingchun Chen