Jingci Wang (Wilson)
South Perth,WA
Summary
Jingci (Wilson) is an accomplished administration professional with vast experience in human resources, compliance, and service scheduling for cleaning. He provides expert recruitment, regulatory, contract, and financial services for PCCS and leads all service integration, WHS, quality, timekeeping, and customer reporting management processes.
Skills and experience.
Wilson has over 15 years of experience in the commercial cleaning industry. He has integrated mobile workflow applications, developed standardized forms for inspection and performance data capture, and upgraded all financial, business productivity, and regulatory systems. He has devised effective cleaning service delivery systems for a wide range of businesses and professional workplaces, including manufacturing, maritime, clinical, logistics, legal, and government organizations. His work has streamlined the contract reporting and compliance for our customers, and adopts a continuous improvement ethos that ensures we deliver reliable, compliant, and high-performance cleaning services in every engagement.
Overview
14
14
years of professional experience
1
1
Certification
Work History
General Manager
PCCS services
Nedlands, WA
06.2020 - Current
- Assisted in the recruitment process by interviewing potential candidates for open positions. Guided management and supervisory staff to promote smooth operations.
- Coordinated and directed activities of businesses or departments concerning quotes, services, and feedback.
- Ensured compliance with applicable laws, regulations, and cleaning standards pertaining to operations management, leads all service integration, WHS, quality, timekeeping, and customer reporting management processes.
- Appraised inventory levels on a frequent basis, ordering and training new merchandise, chemicals, and consumable products to keep quantities well-stocked.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Trained employees on duties, policies and procedures.
- Prepared staff work schedules and assigned team members to specific duties.
- Created schedules and monitored payroll to remain within budget.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
WA Area Commercial Cleaning Coordinator
V.I.P. Home Services
Perth, WA
06.2016 - 10.2020
- Trained new franchises on best training and company cleaning products.
- Organized team events to promote a positive work environment.
- Make sure all jobs are completed to a high cleaning standard on time.
- Inspect all WA franchises' cleaning jobs and provide feedback to the head office and duty franchises. Also, make a plan to conduct inspections regularly in the future until the company cleaning standard is reached.
- Help the company complete all jobs that cannot be done by franchises, such as pressure cleaning, window cleaning, carpet cleaning, graffiti cleaning, floor scrubber tile and grout cleaning, floor strip and seal, and also emergency cleaning tasks.
Supervisor
Academy cleaning
Joonalup, WA
01.2013 - 02.2016
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Training new staff to a high standard to complete each task.
- Schedule and track cleaning performance and timeline.
- Inspect all jobs when done by cleaners, and report to the manager.
Team Leader
Margaria Cleaning Group
West Perth, WA
03.2011 - 05.2013
- Make sure the on-site cleaner arrives on time and completes a high-standard cleaning job.
- Training new staff on safety and quality for completed jobs.
- Tracking all cleaning chemicals and stocks.
- Inspection site jobs need to be done and reported to the company.
- Assessment of cleaner performance.
Education
BBA -
Edith Cowan University
Perth, WA05-2014
High School Diploma -
Edith Cowan College
Perth, WA11-2011
High School Diploma -
Phoenix College
North Perth11-2009
Skills
- Negotiation skills
- Training and development
- Labor cost controls
- Visionary leadership
- Top talent recruiting, hiring, and retention
- Team training and development
- Schedule management
- Performance evaluations
Accomplishments
- First Aid training certificated 2025
- IICRC carpet cleaning 2018
Languages
English
Full Professional
Chinese (Mandarin)
Native/ Bilingual
Certification
- Driving licence
- White Card
- Mesic Card
Timeline
General Manager
PCCS services
06.2020 - Current
WA Area Commercial Cleaning Coordinator
V.I.P. Home Services
06.2016 - 10.2020
Supervisor
Academy cleaning
01.2013 - 02.2016
Team Leader
Margaria Cleaning Group
03.2011 - 05.2013
BBA -
Edith Cowan University
High School Diploma -
Edith Cowan College
High School Diploma -
Phoenix College
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