Experienced restaurant manager with excellent client and time management skills. Action-oriented with strong ability to communicate effectively with customers, suppliers and staff.
Overview
8
8
years of professional experience
Work History
Manager
Oatley Chinese & Malaysian Restaurant
Oatley, NSW
11.2010 - 09.2018
Dealt with complaints and delivered exceptional services to customers.
Maintained the co-operation between the floor and the kitchen during busy period
Monitored, ordered and balanced the stock level.
Recruited new staff
Supervised and trained customer service team members to provide exceptional service throughout the entire experience.
Focused on providing good customer services and managed to solve any complaints and unsatisfactory.
Delivery Driver
Domino's Pizza Rockdale
Rockdale, NSW
10.2013 - 01.2014
Administrative Assistant
HI 5 SHOPFITTING & JOINERY
Smithfield, NSW
07.2013 - 10.2013
Delivered some of the small equipment from one site to the other
Assisted in some of the minor work on the construction site.
Streamlined operations by organizing files and documents to implement improved workflow and organization.
Sushi Chef
Sushi Train
Cronulla, NSW
04.2013 - 07.2013
Sanitized counters, knives, utensils, plates and other items used in food preparation.
Conversed with patrons and explained different sushi menu items and what ingredients were used in their preparation.
Education
Bechalor - Business
University of Technology Sydney
2014
High School Diploma -
Blakehurst High School, Woniora Rd
2009
Skills
Bilingual in Chinese and English
Time management skills
Quick learner
Positive learning process
Excellent communication
Client-focused
Strong organizational skills
Affiliations
Archived an over score of 83/90 in PTE English test with full mark on listening.
Interested in reading
interested in playing classical guitar
Member of UTS Alumni Association
Timeline
Delivery Driver
Domino's Pizza Rockdale
10.2013 - 01.2014
Administrative Assistant
HI 5 SHOPFITTING & JOINERY
07.2013 - 10.2013
Sushi Chef
Sushi Train
04.2013 - 07.2013
Manager
Oatley Chinese & Malaysian Restaurant
11.2010 - 09.2018
Bechalor - Business
University of Technology Sydney
High School Diploma -
Blakehurst High School, Woniora Rd
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