Jinghan Liang
Kingsford,NSW
Summary
Dedicated and service-oriented professional with a strong background in customer service and hospitality.
Experienced in the fast-paced environments of both restaurant receptionist and sports bar settings.
Proficient in responsible alcohol service, cash handling, and maintaining a welcoming atmosphere for patrons.
Adept at effective communication, conflict resolution, and teamwork.
Committed to delivering exceptional customer experiences and ensuring compliance with relevant regulations.
Seeking an opportunity to contribute my skills and enthusiasm to a dynamic team at Churchill's Sports Bar.
Overview
1
1
year of professional experience
1
1
Certification
2
2
years of post-secondary education
Work History
Tally Clerk
Woolworths
09.2022 - 02.2023
- Conducted accurate stock counts of merchandise.
- Assisted in inventory reconciliation and tracking.
- Maintained organized records of stock levels.
- Collaborated with the inventory management team.
- Contributed to efficient stock control processes.
Bartender Assistant
The Blacksmith Brasserie And Bar
05.2022 - 06.2022
- Supported bartenders in preparing and serving drinks to patrons.
- Maintained cleanliness and organization of the bar area.
- Assisted in restocking supplies and inventory management.
- Greeted and engaged with customers, taking and relaying drink orders.
- Contributed to a positive and lively atmosphere during sports events.
- Helped enforce responsible drinking practices and age verification.
Restaurant Receptionist
No 1. Restaurant
10.2021 - 04.2022
- Greeted and seated guests, managed reservations.
- Provided exceptional customer service and handled inquiries.
- Coordinated with kitchen staff for special requests.
- Processed payments accurately, maintained cash register.
- Promoted daily specials and contributed to increased bookings.
- Kept reception area clean and neat to give customers positive first impression.
Education
Master of Commerce - Business Analystics
UNSW
Kingsford, NSW 02.2022 - 10.2023
Bachelor of Arts - Psychology
The University of Melbourne
Melbourne, VIC07.2021
Skills
- Customer Service Skills
- Knowledge of Alcohol Regulations
- Responsible Service of Alcohol (RSA) Certification
- Gambling Regulations
- Cash Handling
- Communication Skills (Bilingual)
- Teamwork
- Conflict Resolution
- Knowledge of Sports
- Adaptability
- Cleanliness and Hygiene
- Security Awareness
Certification
Responsible Service of Alcohol (RSA) Certification
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Tally Clerk
Woolworths
09.2022 - 02.2023
Bartender Assistant
The Blacksmith Brasserie And Bar
05.2022 - 06.2022
Master of Commerce - Business Analystics
UNSW
02.2022 - 10.2023
Restaurant Receptionist
No 1. Restaurant
10.2021 - 04.2022
Bachelor of Arts - Psychology
The University of Melbourne
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