Jingting Chen
Melbourne,VIC
Summary
Highly experienced warehouse professional with over three years of expertise in warehouse operations, inventory management, and logistics coordination. Proven ability to handle large-scale business orders, manage returns, and collaborate effectively with multiple departments. Proficient in warehouse management systems, Microsoft Excel, with strong attention to detail, and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Supervisor of Returns Department
Sello Products Pty Ltd
Moorabbin, VIC
09.2021 - Current
- Supervise all return operations, ensuring efficient processing of returned goods.
- Manage customer resend requests, in-person exchanges, and pickup services.
- Process and dispatch large-scale business orders (10-50 pallets per shipment), coordinating with freight companies to schedule timely deliveries.
- Oversee order printing, picking, packing, and shipping, ensuring accuracy and efficiency.
- Collaborate closely with other departments to streamline warehouse operations and improve workflow.
- Ensure warehouse compliance with safety and organizational standards.
Education
Diploma - Estimation of Construction
Fujian College Of Water Conservancy And Electric
China06-2012
Skills
- Warehouse Operations and Logistics Management
- Order picking, packing, and dispatching
- Inventory Control and Stock Management
- Return Processing and Customer Support
- Forklift Operation and Pallet Handling
- Microsoft Excel and Warehouse Management Software
- Team leadership and cross-department collaboration
- Strong attention to detail and problem-solving
Affiliations
Outside of work, I am passionate about maintaining a healthy and active lifestyle. I enjoy fitness training, which helps me stay physically strong and energized for my job. Additionally, I love reading, as it allows me to continuously learn and expand my knowledge in different areas.
Certification
LF Forklift license
Languages
English
Professional
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Professional
Timeline
Supervisor of Returns Department
Sello Products Pty Ltd
09.2021 - Current
Diploma - Estimation of Construction
Fujian College Of Water Conservancy And Electric
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