Jingwen (Jamie) Chen
Penrith,NSW
Summary
Recent TCM graduate with TCM experiences in Australia and China, skilful. Detail-oriented and compassionate, capable to provide effective treatments to patients.
Overview
8
8
years of professional experience
Work History
Massage Therapist
128 Massage
Penrith
09.2022 - 09.2023
- Performed pre-massage consultations with clients to assess their medical history, physical condition, and desired results from the session.
- Provided therapeutic massage treatments to clients, including local and full body massage.
- Created a relaxing atmosphere by using essential oils and soothing music during sessions.
- Managed appointments bookings and payments.
Receptionist
Meadows Medical Centre
Claremont Meadows
10.2021 - 07.2022
- Scheduled appointments for clients, customers, and other visitors.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Performed data entry tasks into various computer systems accurately and promptly.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Processed customer payments and management of the patients files.
- Coordinated with vendors for repairs and maintenance of office equipment such as printers or computers.
Massage Therapist (PT)
YE Chinese Medicine & Massage
Penrith
09.2019 - 01.2021
- Provided therapeutic massage treatments to clients, including local and full body massages.
- Maintained a clean and organized work environment while adhering to safety protocols.
- Assisted with the herbal pills selling and maintaining clients' records.
Massage Therapist
Body Heaven Clinic
Liverpool
03.2017 - 08.2019
- Responded promptly to any questions or inquiries from potential customers about services offered.
- Provided remedial massage treatments to clients, including local and full body massage, food reflexology massage.
- Maintained a clean and organized work environment while adhering to safety protocols.
- Collaborated with licensed TCM practitioners when necessary for client care coordination.
- Assisted receptionist staff with administrative tasks such as answering phones or taking payments from clients when needed.
- Recommended follow-up visits and additional services and products to help clients pursue wellness goals.
- Maintained detailed documentation of all treatments provided.
Assistant Practitioner of TCM
Xi Guan Guo Yi Guan
Guangzhou, China
05.2015 - 10.2016
- Assisted the experienced TCM practitioner to review the patient file, test results and medical records to inform diagnoses.
- Collaborated with experienced TCM practitioner to provide comprehensive patient care, including computer entries of the medical records, assistants in acupuncture treatments.
- Treated patients with different TCM modalities such as auricular therapy, moxibustion, Gus Sha, cupping, blood-letting therapy, Tui Na (adult and child).
- Interviewed patients about symptoms and conducted thorough physical examinations.
- Implemented acupuncture treatments to the patients under the supervision of the experienced TCM practitioners.
- Operated the therapeutic equipments according to the treatment plan which was determined by the experienced TCM practitioners.
Education
Bachelor of Health Science - Traditional Chinese Medicine
University of Technology Sydney
08-2023
Advanced Diploma - Traditional Chinese Medicine
Guangzhou University of TCM
Guangzhou China06-2015
Skills
- Effective Communication
- Diagnosis and treatment
- Postural Assessment
- Holistic health approach
- Understanding Channels theory
- Advanced needling techniques
- Expertise in moxibustion
- Herbal Medicine Knowledge
- Tui Na massage techniques
- Pediatric Acupuncture Experience
- Auricular acupuncture expertise
- Gua Sha technique
- Cupping therapy proficiency
- Reflexology Techniques
- Menstrual disorder treatment
- Fertility treatment experience
- Musculoskeletal disorder treatment
- Problem-solving abilities
- Quality Patient Care
- Team Collaboration
Languages
English
Professional
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual
Timeline
Massage Therapist
128 Massage
09.2022 - 09.2023
Receptionist
Meadows Medical Centre
10.2021 - 07.2022
Massage Therapist (PT)
YE Chinese Medicine & Massage
09.2019 - 01.2021
Massage Therapist
Body Heaven Clinic
03.2017 - 08.2019
Assistant Practitioner of TCM
Xi Guan Guo Yi Guan
05.2015 - 10.2016
Bachelor of Health Science - Traditional Chinese Medicine
University of Technology Sydney
Advanced Diploma - Traditional Chinese Medicine
Guangzhou University of TCM
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