Summary
Overview
Work History
Education
Skills
Certification
Timeline
References
Generic

Jingxuan Yang

Bentleigh East,VIC

Summary

Reliable and hardworking individual with exceptional troubleshooting abilities and a strong focus on workplace productivity. Possesses a proactive "can do" attitude, tackling challenges with determination. Physically fit and able to adapt to a flexible schedule, with meticulous attention to detail. Additionally, brings valuable customer service experience and the ability to handle complex situations involving diverse individuals.


Overview

6
6
years of professional experience
1
1
Certification

Work History

4x4 Technician

ARB
08.2023 - 02.2025

Worked as a Technician at ARB 4x4 Accessories, responsible for the assembly, installation, and testing of a wide range of 4x4 vehicle accessories, including bull bars, roof racks, side steps, suspension systems, and canopies. Proficient in reading technical drawings and using both hand and power tools to carry out precise and efficient mechanical installations. Ensured all components met ARB’s quality and safety standards through thorough inspections and functional testing. Maintained a clean, safe, and organized workshop environment while collaborating with team members to meet production and installation targets. Also contributed to the training and onboarding of new technicians by sharing technical knowledge and promoting safe work practices.

Assistant Manager

Chemist Warehouse
06.2022 - 03.2023

Recognized as the "Employee of the Month" for consistently meeting store's short and long-term targets. Known for providing excellent customer service and ensuring customer satisfaction. Proficient in daily maintenance of store aisles. Skilled in inventory management and stock control, optimizing product availability and minimizing stock discrepancies. Valued for assisting the store manager in completing daily and monthly tasks, contributing to overall operational efficiency.

Crew Trainer

McDonald
11.2021 - 09.2022

Collaborative team player dedicated to assisting team members in achieving daily goals and delivering exceptional customer service. Skilled in greeting customers, meeting quality expectations, and ensuring a positive dining experience. Proficient in taking orders, preparing meals, and handling payment transactions. Experienced in training new crew members to uphold operational standards.

Team Member

Coles
12.2020 - 12.2021

Recognized as the "Best Team Member of the Year" for exceptional contributions. Proficient in creating plans and effectively communicating deadlines to ensure timely task completion. Quick learner with a knack for acquiring new skills and applying them to daily tasks, resulting in improved efficiency and productivity. Experienced in training new team members and vehicle trolley collection drivers to uphold operational standards and ensure smooth operations.

Sales Assistant

Nature Best Produce
08.2020 - 12.2020

Highly adept at identifying and implementing the best and most efficient methods to deliver services within the designated timeframe. Committed to providing timely and courteous support to customers, ensuring their satisfaction. Skilled in promptly addressing and resolving customer queries and complaints to maintain a positive customer experience.

Assistant Store Manager

Quokka Health
04.2019 - 06.2020

Proficient in stock and orders management, adept at scheduling pickups and deliveries to ensure seamless business operations. Skilled in verifying shipments against paperwork, signing necessary documents, and efficiently processing orders. Experienced in scanning and packing products to maintain quality control standards.

Education

Master of Business Information System -

Monash University
Caulfield, VIC
06.2020

Bachelor of E-Commerce -

University of Tianjin
Tianjin, China
07.2015

Skills

  • Quick learner, adept at acquiring new skills and applying them to enhance productivity and performance
  • Excellent time management skills, able to prioritize tasks effectively and thrive under pressure
  • Strong customer service experience, adept at handling diverse individuals and resolving complex situations
  • Outstanding troubleshooting abilities and a dedicated focus on workplace efficiency
  • Meticulous attention to detail, ensuring accuracy and precision in all tasks
  • Proficient in computer operations, social media management, and UI/UX design

Certification

Australian Driver's License


White Card


Timeline

4x4 Technician

ARB
08.2023 - 02.2025

Assistant Manager

Chemist Warehouse
06.2022 - 03.2023

Crew Trainer

McDonald
11.2021 - 09.2022

Team Member

Coles
12.2020 - 12.2021

Sales Assistant

Nature Best Produce
08.2020 - 12.2020

Assistant Store Manager

Quokka Health
04.2019 - 06.2020

Master of Business Information System -

Monash University

Bachelor of E-Commerce -

University of Tianjin

References

Justin Cope: 0419583466

ARB 4x4 Accessories Dandenong


Bodie Carter: 0475514466

ARB 4x4 Accessories Brighton


Nahidul Islam Shajib: 0474945841

Chemist Warehouse Mitchell St Store Manager


Ornell Amaratunga: 0405240296

Coles Coolalinga Centre Team Leader

Jingxuan Yang