Jingyi LI
Mount Waverley,VIC
Summary
Enthusiastic Waitress with experience in service in high-end dining establishments. Knowledgeable about food and beverage pairings, inventory management, and kitchen preparation. Motivated with an engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Strong work ethic with a willingness to take the initiative. Excellent memorization skills with an outgoing, personable attitude. A friendly student who is available for weekdays, evenings, and holiday shifts. Considered hardworking, punctual, and driven.
Overview
2
2
years of professional experience
Work History
Waitress
Cici
Adelaide, SA
09.2022 - 01.2023
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Displayed enthusiasm and promoted excellent customer service, increasing customer return rate and referrals.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Stayed up-to-date on menu changes to help customers make food choices.
Restaurant Waitress
Jerry
Adelaide, SA
05.2021 - 10.2022
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Inspected dishes and utensils for cleanliness.
Waitress
Emily
Adelaide, SA
03.2021 - 08.2021
- Kept server areas clean and stocked to increase efficiency while working tables.
- Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
- Bussed and reset tables to keep dining room and work areas clean.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Stayed up-to-date on menu changes to help customers make food choices.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Inspected dishes and utensils for cleanliness.
Education
No Degree - Early Childhood Eduacation
Southern Cross Education Institute
Melbourne, VIC06.2026
High School Diploma -
Eynesbury Senior College
Adelaide, SA11.2021
Skills
- Warm and Friendly
- High Energy and Stamina
- Order Accuracy and Delivery
- Team Collaboration
- Food and Beverage Service
- Transactions and Cash Handling
- Staff Training
- Able to Lift 30 Pounds
- Customer Service and Rapport
- Menu Memorization and Presentation
- To-Go Order Preparation
Timeline
Waitress
Cici
09.2022 - 01.2023
Restaurant Waitress
Jerry
05.2021 - 10.2022
Waitress
Emily
03.2021 - 08.2021
No Degree - Early Childhood Eduacation
Southern Cross Education Institute
High School Diploma -
Eynesbury Senior College
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