Jingyi (Claire) Cheng
Summary
A motivated and passionate UQ student looking for a part-time/casual job within any relative area and never hesitating to drive changes.
Overview
4
4
years of professional experience
Work History
Cashier
ALLEYWAY KITCHEN
03.2023 - 11.2023
- Specialized in customer service, dealing with a variety of people, having experience in service, processing customer transaction accurately and promptly.
- Better communication skills and patience. Collaborated with team members to ensure seamless coordination during busy hours and achieve customer satisfaction goals.
- Good at communicating, maintained a clean and organized cashier station.
Receptionist
CONFESSION TEA
10.2022 - 02.2023
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
Barista
LUCKIN COFFEE
01.2021 - 05.2021
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Jewellery Sales Associate
U.ME
07.2019 - 02.2020
- Providing customers with professional shopping advice and helping customers pack jewellery. Helping customers choose the most suitable products.
- Able to organize shelves and inventory goods, and assisting the store manager in performance assessment.
- Good at communicating with customers and understanding their inner wishes.
Education
Master of Arts - Marketing
The University of Queensland
Brisbane, QLDBachelor of Arts - Business
Central Queensland University
Brisbane, QLD06.2023
Skills
- Customer Assistance,Drawer Balancing
- Teamwork and Collaboration,Staff Mentoring
- Product Recommendations,Product Restocking
- Languages: English and Mandarin Chinese
Additional Information
Visa:Student Visa
Timeline
Cashier
ALLEYWAY KITCHEN
03.2023 - 11.2023
Receptionist
CONFESSION TEA
10.2022 - 02.2023
Barista
LUCKIN COFFEE
01.2021 - 05.2021
Jewellery Sales Associate
U.ME
07.2019 - 02.2020
Master of Arts - Marketing
The University of Queensland
Bachelor of Arts - Business
Central Queensland University
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