JINLING LI

• Assisted in recruiting efforts by identifying new player, conducting interviews, and coordinating tryouts with our coach
• Collaborated with coaching staff on ongoing assessments of player development progressions.
• Managed player schedules, ensuring optimal rest periods and minimizing conflicts with personal commitments.
• Used industry expertise, customer service skills and analytical nature to resolve custormers' concerns and promote loyalty.
• Established team priorities, maintained schedules and monitored performance.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
• Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.

• Utilized effective teaching techniques and materials to implement established curriculum goals and objectives.
• Followed best practices of second language acquisition to design and implement sustainable Chinese program.
• Observed and evaluated student academic and social progress by submitting grades and report cards according to established school procedures.
• Motivated students to develop competency in speaking, reading and writing Chinese by hosting cultural activities.

Teach Chinese courses to students in Grade 7-10