Jin Pin Louise Tay

• Developed session agendas and content using a range of evidence-based therapies such as CBT, ACT; mindfulness and Somatic therapy to guide structured conversations and activities.
• Facilitated group discussions with knowledge in group dynamics to enhance participant engagement and collaboration.
• Coordinated logistics for workshops, ensuring materials and resources were prepared.
• Implemented icebreaker activities suitable for persons with diagnosed anxiety, OCD and Autism to foster a positive group atmosphere.
• Monitored group interactions to maintain focus and address conflicts promptly.
• Evaluated session effectiveness through participant surveys and follow-up discussions.

• Provided crisis intervention support to survivors using trauma-informed skills.
• Conducted assessments to identify client needs and tailor interventions such as CBT, mindfulness, ACT, Maslow's hierarchy of needs, strengths theory, and Somatic Experiencing accordingly.
• Collaborated with WA police, the Sex Assault Squad, hospitals, and community organizations to enhance service delivery and best practice.
• Close collaboration with SARC's Forensic Doctors to ensure service delivery and client care.
• Trained and mentored junior counselors on processes and best practices in trauma-informed care in the duty room.
• Maintained accurate documentation of client interactions and service referrals.
• Advocated for survivors' rights within the legal and healthcare systems effectively.

Social Work Case Management:

• Developed individualized service plans with clients to address their identified goals.
• Undertook welfare and risk assessments pertaining to safety for self and/or others. (suicidality, self-harm; family and domestic violence; victim of a crime; critical incidents on and off campus)
• Provided crisis intervention and support in high-stress situations.
• Coordinated within the university and community to provide the right fit of support services for clients.
• Developed comprehensive treatment plans addressing clients' financial and social needs for the purposes of hardship, scholarship, and other applications.
• Collaborated with multidisciplinary teams to enhance service delivery and client care.
• Assisted clients in accessing community resources, such as housing, food pantries, and transportation options.
• Attended team meetings and provided feedback on case updates and treatment recommendations.
• Facilitated skills and prevention groups, and workshops such as "Managing Homesickness" and "Reverse Culture Shock." And the Two-Day Mental Health First Aid Course for staff and students.
• Spearheaded committees: "The Humanitarian Support Network," with other support services on campus; "The Kindness Project" (2018), and "Gratitude Project" (2015).

Triage Role

• Completed a client-centered, needs-based assessment within a 20-minute session.
• Used active listening skills and supportive diction to cultivate client rapport and open communication.
• Provided guidance, assessment, and advice to students on various academic needs.
• Undertook welfare and risk assessments pertaining to safety for self and/or others. (suicidality, self-harm; family and domestic violence; victim of a crime; critical incidents on and off campus)

• Facilitated the group therapy and skills-based sessions for the Eating Disorders Program, Seniors Program, and open skills groups, such as "Interpersonal Skills Group" and "Goal-Setting." Using a range of modalities, like CBT, motivational interviewing, mindfulness, and ACT.
• Provided assessments to evaluate clients' psychological and social conditions in the clinic.
• Provided case management for patients transitioning from hospital to home, which includes organizing accommodation and aged care placements.
• Collaborated with multidisciplinary teams to enhance service delivery and client care.
• Documented case notes and maintained accurate client records in compliance with regulations.

• Developed individualized care plans in collaboration with interdisciplinary teams, and ward rounds with the psychiatrist.
• Attended weekly professional development and case formulation of complex mental health presentations.
• Facilitated family meetings to corroborate information, and in partnership, discussed the care of the patient.
• Provided psychoeducation on mental health conditions and available treatment options in line with their transition from the hospital to home and work.
• Addressed barriers to care, including transportation, financial issues, and language barriers.
• Acted as an advocate for vulnerable populations by connecting them with essential resources within the community.
• Established relationships with external providers who could provide additional support when necessary.
• Developed group therapy activities in order to promote socialization and self-care skills among participants.
• Monitored and evaluated the effectiveness of social work interventions.

• Assessed patient needs through comprehensive interviews and evaluations.
• Developed individualized care plans in collaboration with interdisciplinary teams.
• Provided case management using modalities of systems theory and grief theory to patients in a rehabilitation, step-down care hospital.
• Conducted vigorous financial assessments with the patient and their families to meet the needs of hospital bills and nursing home placements.
• Coordinated discharge planning services, including arranging transportation and home care assistance after hospitalization.
• Established relationships with other external providers such as Family Service Centres, Elderly Day Activity Centres and Nursing homes who could provide additional support when necessary.