Jinteng Li
Sunnybank,Australia
Summary
Recent Bachelor of Accounting graduate with strong communication, analytical, and problem-solving skills. Experienced working in fast-paced retail and hospitality environments, developing excellent customer service, teamwork, and the ability to handle high-volume interactions. Confident in engaging with customers, resolving issues, and building positive relationships. Proficient in Microsoft Excel and business systems, with strong attention to detail and organisational skills. Seeking a full-time opportunity where I can contribute strong work ethic, communication skills, and adaptability while continuing to develop professionally.
Overview
3
3
years of professional experience
Work History
Sales Assistant
Glue Store
Brisbane, QLD
01.2023 - 03.2026
- Assisted customers with product selection and enquiries, providing a positive and helpful shopping experience.
- Maintained accurate inventory records through regular stock checks and timely updates.
- Processed EFTPOS, cash, refunds, and exchanges using point-of-sale systems with a strong focus on accuracy.
- Worked collaboratively with team members to create visually effective product displays that enhanced sales performance.
- Handled customer enquiries, complaints, and returns professionally, ensuring a smooth and supportive service experience.
- Supported weekly sales targets by delivering consistent customer service and adhering to sales and promotional procedures.
Food and Beverage Supervisor
Ariake On Grey
Brisbane, Australia
01.2023 - 02.2026
- Supervised daily food and beverage operations, maintaining high standards of service quality and presentation.
- Trained and supported team members on customer service best practices and product knowledge to improve overall performance.
- Implemented efficient inventory management processes to optimise stock levels, minimise waste, and ensure product availability.
- Coordinated closely with kitchen staff to ensure timely order preparation and consistent adherence to menu requirements.
- Assisted customers with product selection and enquiries, providing a positive and helpful shopping experience.
- Maintained accurate inventory records through regular stock checks and timely updates.
- Processed EFTPOS, cash, refunds, and exchanges using point-of-sale systems with a strong focus on accuracy.
- Worked collaboratively with team members to create visually effective product displays that enhanced sales performance.
- Handled customer enquiries, complaints, and returns professionally, ensuring a smooth and supportive service experience.
- Supported weekly sales targets by delivering consistent customer service and adhering to sales and promotional procedures.
Education
Bachelor of Accounting -
Queensland University of Technology (QUT)
Brisbane, QLD11-2025
Diploma of Engineering -
Curtin College
Western Australia01-2020
Skills
- Financial reporting basics
- Bank reconciliation
- MYOB
- Microsoft Excel
- Data entry accuracy
- AASB accounting standard knowledge
- Taxation basics
- Attention to detail
- Time management
- Strong numerical accuracy
- Teamwork
- Customer service
- Communication skills
- Problem solving
- Adaptability
- Ability to work under pressure
- Xero software experience
Languages
English
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual
Timeline
Sales Assistant
Glue Store
01.2023 - 03.2026
Food and Beverage Supervisor
Ariake On Grey
01.2023 - 02.2026
Bachelor of Accounting -
Queensland University of Technology (QUT)
Diploma of Engineering -
Curtin College