Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
Languages
References
Timeline
Generic

Jinu Samuvel Mathew

Mitcham,Australia

Summary

Master of Business Analytics student with strong analytical skills and proven problem-solving capabilities. Experienced in process documentation, data modeling, and stakeholder communication, delivering business solutions that enhance operational efficiency. Proficient in analytical tools such as R, Power BI, Tableau, and Python to generate actionable insights. Committed to fostering high-performing teams and achieving impactful business results in dynamic environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Personal Care Assistant (PCA)

Barton Care Private Limited
Oakleigh, Victoria
08.2024 - Current
  • Provide personal care and emotional support to clients, including assistance with hygiene, grooming, mobility, and meal preparation.
  • Monitor health conditions, administer medications under supervision, and maintain accurate records of care provided.
  • Ensure a clean, safe environment while promptly responding to client needs and emergencies.

Customer Service Assistant

Woolworths Group Limited
Vermont South, Victoria
05.2024 - 07.2024
  • Handled cash, EFTPOS, and refunds with 100% accuracy, ensuring compliance with store policies and delivering efficient customer service.
  • Resolved customer queries and complaints, maintained store presentation, and contributed to a positive shopping environment.
  • Supported inventory management and collaborated with the team to meet sales and service targets.

Part-time Sales Representative

Anand Distributors
, Kerala
07.2018 - 03.2021
  • Delivered friendly customer service by addressing inquiries and providing product information.
  • Accurately processed transactions using POS systems and managed multiple payment methods.
  • Maintained a clean and organized front office while monitoring inventory and restocking as needed.

Education

Master of Business Analyst - Information System

Deakin University
Burwood, VIC
01-2025

Certificate Management Accountant (USA) - Management Accounting

Logic School of Management
Kerala, India
01-2022

Bachelor of Commerce (B.com) - Taxation

Mahatma Gandhi University
India
01-2021

Skills

  • Tableau
  • Python programming
  • Data visualization
  • BI tools expertise
  • SQL proficiency
  • Data analysis
  • SAP
  • Microsoft Excel mastery
  • Critical analysis
  • Continuous adaptability
  • Clear presentation skills
  • Project management
  • Financial modeling
  • Problem-solving

Certification

  • SAP Finance & Controlling (FI-CO) Power User
  • Microsoft Office Specialist
  • GST, UAE/GCC VAT
  • Professional in Tally Prime, QuickBooks
  • Certificate III in Individual Support (ageing and disability)

Accomplishments

Business Analyst Intern – Work Integrated Learning (WIL)

Australian Business Consultancy

February 2024 – May 2024

  • Collaborated on an Australian business consultancy project to improve operational efficiency.
  • Analysed client systems and documented current and future-state business processes.
  • Supported development of business requirement documents (BRDs) and investment rationale.
  • Participated in strategic recommendations to streamline workflows and optimise resources.

Business Analyst – Data Exploration and Campaign Performance Insights

World Vision Australia

Deakin University March 2025 - June 2025

  • I worked as part of an analytics team supporting World Vision Australia’s Bounceback Campaign. Our goal was to improve donor engagement and conversion rates by analysing supporter data and identifying areas of inefficiency.
  • My focus was on exploring the mismatch between communication streams and donor preferences, as well as the misalignment between donation ask tiers and actual donor behavior.Using descriptive analytics, we created actionable insights that informed our final recommendations.
  • I helped develop visuals and KPIs, built predictive models, and delivered insights that highlighted the need to reassign digitally capable donors to online streams and personalize ask tiers based on segment-specific giving behavior.

Analytical Comparison of Traditional Marketing to Digital Marketing

Capstone Project

Mahatma Gandhi University, India March 2021

  • The project analyzes and compares the strategies, effectiveness, reach, and costs of traditional marketing (e.g. Print, TV, radio) versus digital marketing (eg, social media, SEO, Online ads), focusing on their impact on consumer behaviour and business outcomes.

Affiliations

Best Manager Competition Coordinator

January 2021

• Assisted in Event Execution – Supported the planning and organization of competition rounds, ensured smooth participant transitions, and managed event logistics such as venue setup and timekeeping.

• Coordinated with Judges & Participants – Facilitated communication between judges and participants, provided instructions, and ensured adherence to competition rules and scoring criteria.

• Managed Marketing & Sponsorship Tasks – Helped promote the event on social media, assisted in coordinating with sponsors for prizes and internships, and supported branding efforts for wider reach.

Languages

English
Full Professional
Malayalam
Native/ Bilingual

References

References available upon request.

Timeline

Personal Care Assistant (PCA)

Barton Care Private Limited
08.2024 - Current

Customer Service Assistant

Woolworths Group Limited
05.2024 - 07.2024

Part-time Sales Representative

Anand Distributors
07.2018 - 03.2021

Master of Business Analyst - Information System

Deakin University

Certificate Management Accountant (USA) - Management Accounting

Logic School of Management

Bachelor of Commerce (B.com) - Taxation

Mahatma Gandhi University
Jinu Samuvel Mathew