Summary
Overview
Work History
Education
Skills
Languages
Awards
Timeline
Generic
Jiratchaya Doungsala

Jiratchaya Doungsala

Albany Creek,QLD, Australia

Summary

Results-oriented sales professional with over 19 years of experience in the laboratory testing industry. Achieved budget targets each quarter of 2014 with the present. Proven track record in planning, developing and executing sales strategies aligned with the wider company strategy. Passionate about driving growth in sales through customer acquisition and retention to meet targets. Insightful knowledge of environmental testing industry and ability to implement sales strategies to achieve company goals. Expert in managing and directing sales teams to achieve sales targets. Proven track record of implementing strategic change in environmental and food lab testing industry, and driving revenue and sales. Expert in increasing productivity and customer satisfaction through streamlined sales. Committed to streamlining processes while optimizing employee talent.

Overview

23
23
years of professional experience

Work History

Move to Live in Australia in Brisbane

.
Brisbane, QLD
03.2025 - Current

Move to live in Brisbane with Partner Subclass 820 Bridging Visa B. Authorized to work with no restriction.

Commercial and Sales Manager

Eurofins Food Testing (Thailand) Co., Ltd.
Bangkok, Thailand
01.2023 - 03.2025
  • Strategic Thinking and Planning work to Implement Sales Plans.
  • Forecast Sales of Business and Analytics team.
  • Facilitate continuous development of the sales team by encouraging reps to hit or exceed their goals.
  • Coach, Mentor, and Motivate Salespeople to improve performance, reduce turnover, and provide on-going training.
  • Track sales team metrics and report data to leadership on a regular basis.
  • Lead and schedule weekly or monthly team meetings with sales team and leadership.
  • Implement performance metrics across the team that can provide revenue reports for leadership.
  • Work with management to establish sales strategy that can grow the business and result in increased revenue.
  • Develop sales team and improve upon sales processes as the business evolves and demands change.
  • Collaborate with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
  • Collaborate with upper management to implement continuous improvements and exceed team goals.
  • Develop and empower a successful sales team through mentoring and cross-selling to drive revenue.
  • Collaborate cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.

Assistant Manager, Sales and Client Services

ALS Laboratory Group (Thailand) Co., Ltd.
Bangkok, Thailand
08.2019 - 01.2023
  • Take care for Environmental and Foods Business.
  • Strategic Thinking and Planning work to Implement Sales Plans.
  • Forecast Sales of Business and Analytics team.
  • Facilitate continuous development of the sales team by encouraging reps to hit or exceed their goals.
  • Coach, Mentor, and Motivate Salespeople to improve performance, reduce turnover, and provide on-going training.
  • Track sales team metrics and report data to leadership on a regular basis.
  • Lead and schedule weekly or monthly team meetings with sales team and leadership.
  • Implement performance metrics across the team that can provide revenue reports for leadership.
  • Work with management to establish sales strategy that can grow the business and result in increased revenue.
  • Develop sales team and improve upon sales processes as the business evolves and demands change.
  • Collaborate with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
  • Collaborate with upper management to implement continuous improvements and exceed team goals.
  • Develop and empower a successful sales team through mentoring and cross-selling to drive revenue.
  • Collaborate cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.

Section Head, Sales and Client Services

ALS Laboratory Group (Thailand) Co., Ltd.
Bangkok, Thailand
08.2017 - 08.2019
  • Take care for Environmental and Foods Business.
  • Set the budget goals for the team.
  • Report monthly and quarterly sales.
  • Help in hiring and onboarding of new employees.
  • Responsible for motivating and managing sales.
  • Track sales metrics and report data to leadership on a regular basis.
  • Implement performance metrics across the team that can provide revenue reports for leadership.
  • Work with management to establish sales strategy that can grow the business and result in increased revenue.
  • Develop sales team and improve upon sales processes as the business evolves and demands change.
  • Collaborate with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
  • Collaborate with upper management to implement continuous improvements and exceed team goals.
  • Develop and empower a successful sales team through mentoring and cross-selling to drive revenue.
  • Collaborate cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.

Supervisor, Sales and Client Services

ALS Laboratory Group (Thailand) Co., Ltd.
Bangkok, Thailand
08.2014 - 08.2017
  • Sales care for Environmental and Foods Business.
  • Set the budget goals for the team.
  • Report monthly and quarterly sales.
  • Help in hiring and onboarding of new employees.
  • Responsible for motivating and managing sales.
  • Track sales metrics and report data to leadership on a regular basis.
  • Implement performance metrics across the team that can provide revenue reports for leadership.
  • Work with management to establish sales strategy that can grow the business and result in increased revenue.
  • Develop sales team and improve upon sales processes as the business evolves and demands change.
  • Collaborate with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
  • Collaborate with upper management to implement continuous improvements and exceed team goals.
  • Develop and empower a successful sales team through mentoring and cross-selling to drive revenue.
  • Collaborate cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.

Sales and Client Services Scientist

ALS Laboratory Group (Thailand) Co., Ltd.
Bangkok, Thailand
08.2011 - 08.2014
  • Sales care for Environmental and Foods Business.
  • Set the budget goals for the team.
  • Report monthly and quarterly sales.
  • Help in hiring and onboarding of new employees.
  • Responsible for motivating and managing sales.
  • Track sales metrics and report data to leadership on a regular basis.
  • Implement performance metrics across the team that can provide revenue reports for leadership.
  • Work with management to establish sales strategy that can grow the business and result in increased revenue.
  • Develop sales team and improve upon sales processes as the business evolves and demands change.
  • Collaborate with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
  • Collaborate with upper management to implement continuous improvements and exceed team goals.
  • Develop and empower a successful sales team through mentoring and cross-selling to drive revenue.
  • Collaborate cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.

Sales and Client Services Scientist

ALS Laboratory Group (Thailand) Co., Ltd.
Bangkok, Thailand
08.2008 - 08.2011
  • Sales care for Environmental and Foods Business.
  • Set the budget goals for the team.
  • Report monthly and quarterly sales.
  • Help in hiring and onboarding of new employees.
  • Responsible for motivating and managing sales.
  • Track sales metrics and report data to leadership on a regular basis.
  • Implement performance metrics across the team that can provide revenue reports for leadership.
  • Work with management to establish sales strategy that can grow the business and result in increased revenue.
  • Develop sales team and improve upon sales processes as the business evolves and demands change.
  • Collaborate with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
  • Collaborate with upper management to implement continuous improvements and exceed team goals.
  • Develop and empower a successful sales team through mentoring and cross-selling to drive revenue.
  • Collaborate cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.

Environmental Specialists Team Leader

Envi Association Co., Ltd.
Thailand
05.2002 - 02.2005
  • Develop plan for environmental sampling Air & Water including decision for method appropriate for sampling.
  • Sampling for analysis seeks areas such as Klo, to identify locations for sampling according to the environmental impacts such as workplace, emission stack and ambient air.
  • Prepare the report.
  • Compare the results conforms with the guideline.
  • Communicate with customers to provide them analysis results, and attend meetings with customers and related government agencies.

Education

Master Degree of Engineering - Environmental Engineering

King Mongkut's University of Technology
05.2009

Bachelors of Science - Environmental Science

Ubon Ratchathani Rajabhat University
03.2002

Skills

  • Analytical Skills
  • Ability to Lead
  • Ability to Analyze
  • Ability to Remain Calm Under High Pressure
  • Goal Setting and Achievement
  • Adaptability
  • Customer Service Skills
  • KPI Tracking
  • Time Management
  • Staff Management
  • Competitor Analysis
  • Organizational Skills
  • Teamwork and Collaboration
  • Conflict Management

Languages

Native
English Advanced

Awards

Bachelors of Science (Environmental Science), 1st Class Honors

Timeline

Move to Live in Australia in Brisbane

.
03.2025 - Current

Commercial and Sales Manager

Eurofins Food Testing (Thailand) Co., Ltd.
01.2023 - 03.2025

Assistant Manager, Sales and Client Services

ALS Laboratory Group (Thailand) Co., Ltd.
08.2019 - 01.2023

Section Head, Sales and Client Services

ALS Laboratory Group (Thailand) Co., Ltd.
08.2017 - 08.2019

Supervisor, Sales and Client Services

ALS Laboratory Group (Thailand) Co., Ltd.
08.2014 - 08.2017

Sales and Client Services Scientist

ALS Laboratory Group (Thailand) Co., Ltd.
08.2011 - 08.2014

Sales and Client Services Scientist

ALS Laboratory Group (Thailand) Co., Ltd.
08.2008 - 08.2011

Environmental Specialists Team Leader

Envi Association Co., Ltd.
05.2002 - 02.2005

Bachelors of Science - Environmental Science

Ubon Ratchathani Rajabhat University

Master Degree of Engineering - Environmental Engineering

King Mongkut's University of Technology
Jiratchaya Doungsala