Jireh Thompson
D'Aguilar,QLD
Summary
Proven in delivering unparalleled customer service at Kmart, I excel in relationship building and communication, key skills sought by employers. My experience as a Disability Support Worker at PRS Care showcases my ability to provide exceptional personal care, emphasizing achievements in enhancing client satisfaction and well-being through innovative service recommendations and effective behaviour support plans. I am a high tolerant individual dedicated to supporting safe and welcoming environments towards diverse backgrounds, disabilities, children etc. I am hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Customer Service Officer
Kmart
10.2022 - 10.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Assisted call-in customers with questions and orders.
- Promoted company brand and unique offerings through personalized customer service.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Disability Support Worker
PRS Care
10.2023 - Current
- Drove clients safely to social activities and appointments.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Adhered to company requirements for patient interactions and care standards.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Education
Murrumba State Secondary College
Murrumba Downs11.2022
Skills
- Relationship Building
- Behaviour Support Plans
- Personal Care
- Communication
- Account Management
- Service Recommendations
Timeline
Disability Support Worker
PRS Care
10.2023 - Current
Customer Service Officer
Kmart
10.2022 - 10.2023
Murrumba State Secondary College
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