Jitesh Ganatra
Parramatta
Summary
Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment. Offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills in [Desired Position] role.
Overview
8
8
years of professional experience
Work History
Crew Member
Guzman Y Gomez
11.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
Crew Member
SUBWAY®Restaurants
04.2023 - 12.2024
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Claims Administrator
Tata Consultancy Services
02.2018 - 11.2022
- Balanced workload effectively, prioritizing tasks to ensure timely completion of all claim-related responsibilities.
- Supported continuous improvement efforts by identifying opportunities for process enhancements in the claims handling process.
- Reduced claim processing time by streamlining workflows and implementing efficient practices.
- Stayed updated with industry regulations, ensuring compliance in all claim-handling procedures.
- Investigated, evaluated and adjusted multi-line claims in accordance with standards and laws.
Relationship Manager
Angel Broking Private
09.2016 - 08.2017
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Education
Masters of Applied Finance - Banking And Finance
Western Sydney University
Sydney, NSW03.2025
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
Timeline
Crew Member
Guzman Y Gomez
11.2024 - Current
Crew Member
SUBWAY®Restaurants
04.2023 - 12.2024
Claims Administrator
Tata Consultancy Services
02.2018 - 11.2022
Relationship Manager
Angel Broking Private
09.2016 - 08.2017
Masters of Applied Finance - Banking And Finance
Western Sydney University
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