Jivan Bhattarai
Tweed Heads,NSW
Summary
Goal-oriented, well-organized, and hard-working professional with a proven track record of leadership in various industries. I Possess a strong drive for efficiency, productivity, and customer satisfaction, while effectively driving revenue and sales. Committed to delivering optimistic results and dedicated to giving utmost effort. Ability to thrive sets me apart from others.
Overview
10
10
years of professional experience
Work History
Business development executive
Coca Cola Europacific Partners
09.2019 - 11.2024
- Built strong relationships with clients, leading to increased customer satisfaction and consistent business
- Increased client base by identifying and pursuing new business opportunities through market research and networking and cold calls
- Leveraged CRM tools to track leads and analyze data, optimizing sales efforts for maximum return on investment
- Delivered presentations at industry conferences, raising company profile and attracting potential clients
- Managed a portfolio of accounts, ensuring timely delivery of products/services while maintaining high levels of customer satisfaction
- Conducted competitor analysis to identify gaps in the market and capitalize on untapped opportunities
- Generated revenue growth by developing and executing targeted sales strategies to expand market share
Student Account Representative
Canterbury institute of management
10.2017 - 09.2019
- Completed application processing, evaluations and regular data entry on the student information system
- Provided support with admission decision and reportings to the senior management
- Reduced late payments by providing timely follow-ups and maintaining open communication with students and their families
- Strengthened cross-departmental relationships by proactively collaborating on initiatives impacting student accounts
- Assisted international students to understand their course details, fees, compliances and processes involved until completion
Assistant Store Manager
Woolworths
12.2014 - 10.2017
- Effectively led and developed a high-performing team of 50+ employees, implementing strategic coaching, performance management, and professional development initiatives
- Ensured Operational Excellence by optimizing inventory management, budget control, stock control and consistently exceeding store KPI
- Maintained exceptional customer service standards by ensuring a positive, seamless shopping experience for all customers
- Compliance Management Ensured strict workplace health and safety regulations, food handling standards at store level
- Demonstrated leadership through staff recruitment, comprehensive training programs, and creating a positive workplace culture that promoted teamwork, continuous learning, and employee engagement
Education
Bachelor of International Business And Accounting -
Southern Cross University
Sydney, NSW07-2018
Advanced Diploma - Business
La Trobe University
Sydney, NSW04-2016
Skills
- Customer Relationship Management
- Sales Expertise, Sales Forecasting
- Business Growth, Sales Development
- CRM Software, Xero, MYOB
- Reconciling Accounts, Taxation
- Accounts Payable, Accounts Receivable
Accomplishments
- Completed 4-month workshop and internship at 'THE PROJECT' creative agency
- Mentor at Southern Cross University, Sydney
- Team Leader of Student Representative Council (SRC) at Southern Cross University
- Exceeded KPI targets for 3 consecutive years As a BDE Won the national title within the Business
- BDE of the year 2021
- Highest sales driver of the quarter, 3rd quarter 2022
References
James Carey, District Sales Manager, Coca Cola Europacific Partners, Jamescarey32@outlook.com
Languages
Nepali
Native or Bilingual
Hindi
Professional Working
Timeline
Business development executive
Coca Cola Europacific Partners
09.2019 - 11.2024
Student Account Representative
Canterbury institute of management
10.2017 - 09.2019
Assistant Store Manager
Woolworths
12.2014 - 10.2017
Bachelor of International Business And Accounting -
Southern Cross University
Advanced Diploma - Business
La Trobe University
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