JIWON LEE
Brisbane
Summary
Proven in enhancing operational efficiency, I excelled at Coupang by surpassing productivity goals through expert order picking and robust product packaging. My tenure in customer-facing roles honed exceptional service skills, achieving seamless team collaboration. Demonstrated ability to meet tight deadlines without sacrificing quality, showcasing my time management and customer service prowess.
Overview
6
6
years of professional experience
Work History
Picker Packer
Coupang
03.2024 - 01.2025
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Cafe Worker
101 Coffee Street
05.2022 - 02.2024
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Produced food and drink products adhering to company quality and quantity standards.
Server
Momo Sushi
01.2019 - 09.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Interior Architecture
George Brown College
Toronto04-2021
Skills
- Product packaging
- Order picking
- Warehouse safety
- Time management
- Team collaboration
- Multicultural communications
- Customer service
Languages
Korean
Native or Bilingual
English
Professional Working
Timeline
Picker Packer
Coupang
03.2024 - 01.2025
Cafe Worker
101 Coffee Street
05.2022 - 02.2024
Server
Momo Sushi
01.2019 - 09.2021
Interior Architecture
George Brown College
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