JI WON LEE
Liverpool,NSW
Summary
Adaptable professional with a versatile background in patient support. Known for strong problem-solving skills and attention to detail, effectively managing scheduling.
Overview
5
5
years of professional experience
Work History
해외사업부 대리
아이디병원
서울
06.2023 - 08.2024
- 영어권 환자 온라인 (email, whatsapp) 응대 및 수술 스케쥴링
- 컴플레인 처리
- 신규 프로모션 런칭
- 강남언니 어플 관리
해외사업부 실장
뷰성형외과
서울
02.2020 - 03.2023
- 영어권 환자 통역및 상담
- 온라인 상담(전화, whats app, email 등)
- 수술, 상담, 호텔, 공항 픽업 등 모든 스케쥴링
- 컴플레인 처리
Education
대학교 졸업 - 영미언어문화학부
가톨릭대학교
서울 03-2020
Skills
- Patient scheduling
- Online communication
- Promotion management
- Complaint resolution
- Customer relationship management
- Team collaboration
Languages
English
Full Professional
Korean
Native/ Bilingual
Timeline
해외사업부 대리
아이디병원
06.2023 - 08.2024
해외사업부 실장
뷰성형외과
02.2020 - 03.2023
대학교 졸업 - 영미언어문화학부
가톨릭대학교
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