Jiwon Ryu

• Managed peak cafe hours effectively, creating and delivering drinks swiftly to maintain efficient service.
• Used excellent memorisation skills to maintain extensive drinks menu, ingredients and recipe knowledge.
• Upsold additional sandwiches and snacks with drinks orders, increasing average transaction value.

• Assisted pharmacy staff in preparing medications and filling orders. Greeted customers and provided friendly, knowledgeable healthcare advice and service.

• Answered telephones and provided information about order status, shop hours and pharmacy procedures.

• Diligently provided safe and correct transfer of dispensed items to appropriate patients

• Built rapport with customers to enhance in-store experience and provide outstanding customer service.

• Totalled bills using maths skills and maintained accurate till count.

• Welcomed guests with warmth and enthusiasm, recommending beverage and snack choices based on customer preferences.

• Delivered exceptional service by greeting and serving customers in timely, friendly manner.