Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jiwoo Choi

27 Lyons Street, Strathfield,NSW

Summary

Bilingual (Korean and English) Bachelor of Business student with a strong passion for the hospitality industry. Highly adaptable and motivated, bringing positive energy and a customer-focused mindset to deliver exceptional service and fulfill diverse guest needs.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier & Allrounder

Lab Strathfield
Sydney, NSW
08.2024 - 07.2025
  • Greeted customers, assisted with inquiries, and recommended menu items.
  • Processed cash, and credit card payments accurately using POS systemss.
  • Assidted customers with returns, exchanfes, and refunds effiently.
  • Resolved customer complaints in a timely and professional manner.
  • Making iced drinks
  • Organised and cleaned the store

Allrounder

Cafe Maru
South Korea
04.2023 - 12.2023
  • Took orders using POS system
  • Organised and cleaned tables and cutleries
  • made iced drinks
  • created social media contents

Education

Bachelor of Business -

ICMS (International College of Management, Sydney)

Skills

  • Point of sale operations
  • Customer service
  • Order processing
  • Time management
  • Team collaboration
  • Problem solving
  • Adaptability
  • Customer relations
  • Drink preparation
  • Task prioritisation
  • Table setting
  • Handling customer complaints

Certification

  • RSA

Timeline

Cashier & Allrounder

Lab Strathfield
08.2024 - 07.2025

Allrounder

Cafe Maru
04.2023 - 12.2023

Bachelor of Business -

ICMS (International College of Management, Sydney)

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Jiwoo Choi