Jiwoo Choi
27 Lyons Street, Strathfield,NSW
Summary
Bilingual (Korean and English) Bachelor of Business student with a strong passion for the hospitality industry. Highly adaptable and motivated, bringing positive energy and a customer-focused mindset to deliver exceptional service and fulfill diverse guest needs.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier & Allrounder
Lab Strathfield
Sydney, NSW
08.2024 - 07.2025
- Greeted customers, assisted with inquiries, and recommended menu items.
- Processed cash, and credit card payments accurately using POS systemss.
- Assidted customers with returns, exchanfes, and refunds effiently.
- Resolved customer complaints in a timely and professional manner.
- Making iced drinks
- Organised and cleaned the store
Allrounder
Cafe Maru
South Korea
04.2023 - 12.2023
- Took orders using POS system
- Organised and cleaned tables and cutleries
- made iced drinks
- created social media contents
Education
Bachelor of Business -
ICMS (International College of Management, Sydney)
Skills
- Point of sale operations
- Customer service
- Order processing
- Time management
- Team collaboration
- Problem solving
- Adaptability
- Customer relations
- Drink preparation
- Task prioritisation
- Table setting
- Handling customer complaints
Certification
- RSA
Timeline
Cashier & Allrounder
Lab Strathfield
08.2024 - 07.2025
Allrounder
Cafe Maru
04.2023 - 12.2023
Bachelor of Business -
ICMS (International College of Management, Sydney)