Shay Bahadur

• Specialising in acne management, laser hair treatment, fat reduction, skin laxity, scar treatment, pigmentation, Rosacea and other skin condition management
• Consulted with customers to assess needs and propose optimal solutions.
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Managed day-to-day business operations.
• Improved safety standards by regularly reviewing protocols and implementing necessary updates.
• Increased customer satisfaction by providing high-quality services and timely communication.
• Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.

• Undergraduate teaching and training
• Auditor for Pathology clinics, QLD Health hospital and laboratory
• Streamlined training processes by developing and implementing efficient training methodologies tailored to the organization''s needs.
• Increased employee engagement in training sessions with interactive activities that catered to various learning styles.
• Collaborated with fellow team members to develop effective strategies for addressing gaps in trainee knowledge or skills.
• Contributed to the successful accreditation of training programs by ensuring compliance with industry standards and best practices.
• Partnered with subject matter experts to ensure accurate content delivery while maintaining a learner-focused approach during sessions.
• Achieved higher trainee satisfaction rates through consistent monitoring of progress and timely interventions when needed.
• Established strong relationships with key stakeholders across departments, enabling seamless collaboration on cross-functional initiatives requiring staff training or upskilling efforts.
• Evaluated the effectiveness of current training methods regularly, making data-driven adjustments as necessary to improve results continuously.
• Participated in ongoing professional development opportunities to stay current on industry trends, ensuring that delivered training programs remained relevant and impactful.
• Boosted employee retention rate by designing engaging training programs that fostered professional growth and development.
• Provided ongoing support for trainees even after course completion, fostering continued professional development within the organization.
• Enhanced trainee performance by conducting comprehensive assessments and providing constructive feedback.
• Optimized assessment tools to more accurately measure trainee progress, leading to better-informed decisions on course modifications and improvements.
• Facilitated open discussions during workshops and seminars, promoting an inclusive atmosphere where all participants felt comfortable sharing their thoughts and experiences regarding workplace challenges or successes tied to program content.
• Developed customized curricula that addressed specific departmental needs, resulting in more targeted skill development among employees.
• Supported a positive learning environment with clear communication, active listening, and empathy for diverse learners.
• Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
• Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
• Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
• Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
• Planned and executed follow-up audits at appropriate intervals.
• Followed established auditing processes to meet internal and regulatory requirements.
• Developed strong relationships with clients, building trust and ensuring a high level of satisfaction during the audit process.
• Performed observations and evaluated supporting documents to supplement audit findings.
• Conducted risk assessments to determine areas requiring increased focus during subsequent audits.
• Coordinated, managed and implemented auditing projects and prepared for evaluation.
• Enhanced effectiveness of internal audit function through strategic planning and goal setting.
• Streamlined audit documentation, ensuring accurate and accessible audit trails.
• Maintained up-to-date knowledge of industry regulations and standards, ensuring audit practices remained compliant.
• Prepared working papers, reports and supporting documentation for audit findings.

• Company Overview: Department of Immunology and Tissue Typing
• Using SSP technique for the determination of coeliac disease
• Analysis using in-house autotype software, interpretation and reporting results on coeliac calibrations and maintenance of genetic instruments
• Teaching and Training new staff on electrophoresis and BD flow Cytometry
• Department of Immunology and Tissue Typing
• Implemented quality improvement measures within the laboratory setting, reducing errors and enhancing overall performance metrics.
• Reviewed test results and generated thorough reports to submit findings to national hospitals and clinics.
• Typed and cross-matched blood products such as platelets, packed cells and plasma for compatibility studies and transfusion.
• Managed laboratory safety protocols, ensuring a secure work environment for all personnel while minimizing risks associated with hazardous materials handling.
• Presented research findings at national conferences, raising awareness on emerging medical advancements and best practices.
• Mentored junior scientists in developing their skills and abilities, fostering a culture of growth and development within the team.
• Established partnerships with key industry stakeholders to support collaborative research efforts and enhance resource sharing opportunities.
• Identified biomarkers associated with specific diseases through genetic sequencing analyses, facilitating early intervention measures for high-risk individuals.
• Enhanced diagnostic accuracy by refining testing procedures based on the latest scientific advancements.
• Performed data analysis and interpretation of results from clinical trials and epidemiological studies.
• Utilized molecular and genetic techniques to detect and diagnose diseases.

Employer: NZ National Tissue Typing Laboratory and Bone Marrow Transplantation

• Performed complex troubleshooting and assisted in leading initiatives to solve challenging scientific problems with assays or instrumentation.
• Trained new employees on areas of technical expertise and compliance issues relevant to lab setting.
• Designed experiments using appropriate controls and variables, resulting in valid conclusions being drawn from collected data.
• Implemented quality control measures to ensure the accuracy and reliability of experimental results.
• Simultaneously managed several complex projects, meeting all pertinent milestones.
• Mentored junior scientists, elevating overall expertise within team.
• Implemented rigorous quality control measures, guaranteeing reliability of research outcomes.
• Organized international scientific conferences, promoting knowledge exchange and networking.
• Facilitated interdisciplinary research projects, merging diverse perspectives to tackle complex scientific questions.
• Conducted field research in challenging environments, expanding empirical base of study.
• Led team in development of groundbreaking research methodology, significantly enhancing accuracy of experimental results.
• Conducted in-depth data analysis to uncover hidden patterns, contributing to breakthroughs in scientific understanding.
• Enhanced laboratory efficiency by streamlining experimental protocols.
• Supervised biological technicians and technologists and other scientists.
• Maintained accurate records of all methods and research conducted and wrote in-depth medical reports.
• Analyzed raw microarray data, genomic sequence data, and proteomic data for clinical or basic research purposes.
• Followed strict safety protocols, protecting staff and assets while carrying out technical procedures and research protocols.

Employer: Royal Prince Alfred Hospital IVF and Immunohematology Dept

• Reviewed test results and generated thorough reports to submit findings to national hospitals and clinics.
• Typed and cross-matched blood products such as platelets, packed cells and plasma for compatibility studies and transfusion.
• Presented research findings at national conferences, raising awareness on emerging medical advancements and best practices.
• Managed laboratory safety protocols, ensuring a secure work environment for all personnel while minimizing risks associated with hazardous materials handling.
• Mentored junior scientists in developing their skills and abilities, fostering a culture of growth and development within the team.
• Assisted physicians in interpreting complex test results using evidence-based guidelines tailored toward individual patient needs.
• Developed innovative data visualization tools that effectively communicated complex research findings to both technical and non-technical audiences.
• Optimized sample processing workflows, speeding up turnaround times without compromising data integrity or quality control measures.
• Enhanced diagnostic accuracy by refining testing procedures based on the latest scientific advancements.
• Observed blood samples to determine number of cells, morphology, blood group type and compatibility.
• Reduced turnaround times, increasing patient satisfaction and leading to higher revenue levels.
• Conducted chemical analysis of bodily fluids to identify presence of normal and abnormal components.
• Prepared and processed patient specimens for analysis and established proper chronological priorities in testing.
• Prevented specimen contamination and increased proficiency levels by calibrating, sanitizing and maintaining laboratory equipment and instruments.
• Utilized microscopic analysis to identify pathologically significant conditions in blood samples.
• Trained and mentored new staff to achieve efficiency and maintain daily operational consistency.
• Performed data analysis and interpretation of results from clinical trials and epidemiological studies.
• Determined cause of unexpected test results and other issues by identifying and resolving technical and equipment problems.
• Utilized molecular and genetic techniques to detect and diagnose diseases.
• Measured and assessed antibodies in blood to indicate conditions.
• Implemented quality improvement measures within the laboratory setting, reducing errors and enhancing overall performance metrics.

• Infectious serology /Immunology
• Syphilis Testing, blood group and antenatal
• Elisa tests – ANA, EMA, Immuno fluorescence
• Immunoassay testing and interpreting results
• Thyroid antibody tests
• PCR on chlamadia and HIV
• Nephelometer (Rhematoid Complement factor testing
• Followed strict safety protocols, protecting staff and assets while carrying out technical procedures and research protocols.
• Maintained accurate records of all methods and research conducted and wrote in-depth medical reports.
• Implemented quality control measures to ensure the accuracy and reliability of experimental results.
• Performed repetitive research tests in clinical environments.
• Performed complex troubleshooting and assisted in leading initiatives to solve challenging scientific problems with assays or instrumentation.