Jiya Monga
Salisbury Downs,SA
Summary
A highly skilled and compassionate professional with extensive experience in leadership, clinical care, and educational settings. Known for fostering collaborative environments and ensuring the delivery of high-quality services, I excel in leading multidisciplinary teams, managing complex cases, and implementing evidence-based practices. With a deep understanding of child development, mental health assessment, and clinical operations, I am committed to improving outcomes through personalized care, effective communication, and strategic problem-solving. My background spans early childhood education, mental health treatment, and clinical coordination, allowing me to manage operations efficiently while advocating for the well-being of clients and children alike. Proven ability to mentor and develop teams, manage resources, and adhere to regulatory standards, ensuring both quality service and compliance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team Leader (Early Childhood Teacher)
Sesame/ Jenny's kindergarden
Ballarat, VIC
06.2024 - Current
- Lead and Supervise: Oversee and guide a team of early childhood educators to ensure the delivery of high-quality education and care.
- Curriculum Development: Design and implement age-appropriate learning activities that promote cognitive, social, emotional, and physical development.
- Collaboration: Work closely with colleagues, parents, and community stakeholders to create a positive, inclusive, and supportive learning environment.
- Staff Training and Mentoring: Provide guidance and professional development opportunities for staff, fostering teamwork and continuous improvement.
- Assessment and Observation: Regularly observe and assess children’s progress, documenting developmental milestones and tailoring learning approaches to individual needs.
- Health and Safety: Ensure adherence to health, safety, and regulatory standards to maintain a safe and supportive environment for both children and staff.
- Communication: Maintain open, clear communication with parents regarding children’s progress, behavior, and well-being, conducting regular parent-teacher meetings.
- Behavior Management: Apply effective strategies to address behavioral concerns and foster positive social skills in children.
- Team Coordination: Organize and delegate tasks, ensuring smooth daily operations and appropriate classroom management.
- Resource Management: Manage classroom resources effectively, ensuring that materials and equipment are well-maintained and used appropriately for learning activities.
- Compliance: Stay updated with early childhood education regulations and ensure that the team is compliant with all relevant policies and guidelines.
Mental Health Clinician
Mind Australia
Melbourne, VIC
03.2022 - Current
- Assessment and Diagnosis: Conduct comprehensive assessments to evaluate clients' mental health, identifying psychological conditions and formulating appropriate diagnoses.
- Individual and Group Therapy: Provide evidence-based therapeutic interventions, including individual, group, and family therapy, to support clients in managing mental health conditions.
- Treatment Planning: Develop and implement individualized treatment plans that align with client goals, needs, and treatment objectives.
- Crisis Intervention: Offer immediate support and intervention for clients in crisis situations, including suicide prevention, emotional distress, and acute mental health emergencies.
- Case Management: Collaborate with multidisciplinary teams (doctors, social workers, etc.) to coordinate care, track progress, and ensure continuity of services for clients.
- Documentation and Record Keeping: Maintain accurate, confidential client records in compliance with legal and ethical standards, documenting assessments, treatment plans, progress, and case notes.
- Client Advocacy: Act as an advocate for clients, helping them access resources and services to support mental, emotional, and social well-being.
- Education and Psychoeducation: Provide psychoeducation to clients and their families regarding mental health, coping strategies, and mental illness management.
- Therapeutic Techniques: Utilize a variety of therapeutic modalities, such as Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), or other evidence-based practices to treat a range of mental health issues.
- Cultural Competence: Demonstrate cultural awareness and sensitivity in providing care to diverse populations, ensuring that treatment is respectful and relevant to individual cultural backgrounds.
- Ethical and Legal Compliance: Adhere to all ethical guidelines, confidentiality laws (such as HIPAA), and regulatory standards relevant to mental health practices.
- Professional Development: Continuously engage in professional development opportunities, staying up-to-date with the latest research and treatment methods in the mental health field.
Clinical Coordinator
Nurse Next Door
Melbourne, VIC
02.2019 - 02.2022
- Team Leadership and Supervision: Manage and supervise clinical staff, ensuring efficient and effective delivery of services in line with organizational standards and goals.
- Patient Care Coordination: Oversee patient care processes, ensuring timely, accurate, and quality care by coordinating with multidisciplinary teams.
- Clinical Operations Management: Monitor daily clinical operations, including scheduling, resource allocation, and maintaining optimal workflow to enhance service delivery.
- Quality Assurance and Compliance: Ensure that clinical practices meet regulatory requirements, accreditation standards, and best practice guidelines, conducting regular audits and assessments.
- Staff Training and Development: Provide ongoing training and professional development for clinical staff, enhancing team knowledge, skills, and performance.
- Case Management Oversight: Supervise case management processes, including client intake, assessments, treatment planning, and follow-up care, ensuring a patient-centered approach.
- Budget and Resource Management: Oversee budgetary constraints for clinical operations, manage resources effectively, and identify cost-saving opportunities without compromising care quality.
- Clinical Documentation and Reporting: Ensure accurate and timely documentation of patient records and clinical reports, complying with legal, ethical, and confidentiality standards.
- Client Advocacy: Serve as a liaison between patients, healthcare providers, and families, advocating for patient needs and ensuring effective communication across all parties.
- Crisis Management: Provide guidance and support during emergency or crisis situations, offering intervention and directing resources as needed.
- Collaboration with Leadership: Work closely with senior management and other department leaders to establish and implement clinical policies, procedures, and improvements.
- Data Analysis and Performance Improvement: Analyze clinical data to identify trends, performance gaps, and areas for improvement, working with leadership to implement corrective actions.
- Patient Satisfaction and Feedback: Ensure high levels of patient satisfaction by responding to feedback, addressing concerns, and improving clinical services based on patient input.
Education
Graduate Diploma in Early Childhood -
Southern Cross Institute
North Melbourne, VIC06-2024
Bachelor in Community Mental Health And AOD - Counselling & Psychology-Mental Health & Drug Use
La Trobe (Chisholm Institute) TAFE
Berwick, VIC02-2022
Skills
- Leadership and Supervision
- Communication
- Collaboration and Teamwork
- Conflict Resolution
- Crisis Intervention
- Active Listening
- Time Management
- Cultural Competence
- Client Advocacy
- Behavior Management
- Therapeutic Techniques
- Assessment and Diagnosis
- Case Management
- Clinical Documentation
- Regulatory and compliance knowledge
- Resource and Budget Management
- Quality Assurance and Improvement
- Professional Development
- Health and Safety Compliance
Affiliations
- Volunteer Work
- Fitness and Health Regimen
- Creative Hobbies (e.g., Painting, Writing, Music)
- Travel and Cultural Exploration
Accomplishments
- Employee of the Year Award
- Top Performer in Patient Care
- Leadership Excellence Award
Certification
- Mandatory Reporting
- First Aid Certificate
- Working with Children Check (WWCC)
- Child Protection Training
- National Police Check
- Approved Early Childhood Teacher (ECT) Registration
- ACWA (Australian Community Workers Association) Registration
- NDIS Worker Screening Check
- Full driving licence
Languages
English
Professional
Hindi
Professional
Punjabi
Professional
References
References available upon request.
Timeline
Team Leader (Early Childhood Teacher)
Sesame/ Jenny's kindergarden
06.2024 - Current
Mental Health Clinician
Mind Australia
03.2022 - Current
Clinical Coordinator
Nurse Next Door
02.2019 - 02.2022
Graduate Diploma in Early Childhood -
Southern Cross Institute
Bachelor in Community Mental Health And AOD - Counselling & Psychology-Mental Health & Drug Use
La Trobe (Chisholm Institute) TAFE
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