Jiya Pathlan

Gold Coast

Summary

Dynamic and dedicated professional with a strong work ethic and proven customer service skills honed at Front Of House. Recognized for enhancing guest experiences through effective communication and problem-solving. Proficient in food safety and maintaining high cleanliness standards, consistently ensuring guest satisfaction in fast-paced environments.

Overview

year of professional experience

Work History

Front of House Employee

07.2025 - Current

Provided exceptional customer service in fast-paced environment
Assisted with food and beverage preparation for guests
Managed cash register transactions accurately and efficiently
Maintained cleanliness and organization of dining areas

Food Runner

Front Of House

12.2024 - 04.2025

Delivered food orders promptly to tables while ensuring accuracy and customer satisfaction.
Coordinated with kitchen staff to track order status and expedite service during peak hours.
Assisted in maintaining cleanliness and organization of dining area, enhancing guest experience.
Communicated effectively with servers to facilitate smooth operations and timely order delivery.

Room Attendant

Housekeeping

11.2024 - 01.2025

Maintained cleanliness and organization of guest rooms and common areas.
Assisted in inventory management of cleaning supplies and linens.
Followed safety and sanitation protocols to ensure guest satisfaction.
Responded promptly to guest requests for additional amenities or services.

Education

Bachelor in Community Services -

Acknowledge Education

Brisbane, QLD

Higher Sector Education - Medical

TBNK Public School

Karnal India

05-2023

Skills

Strong work ethic
Customer service
Team player attitude

Problem-solving
Food safety knowledge
Guest service

Timeline