Jiya Pathlan
Gold Coast
Summary
Dynamic and dedicated professional with a strong work ethic and proven customer service skills honed at Front Of House. Recognized for enhancing guest experiences through effective communication and problem-solving. Proficient in food safety and maintaining high cleanliness standards, consistently ensuring guest satisfaction in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Front of House Employee
07.2025 - Current
- Provided exceptional customer service in fast-paced environment
- Assisted with food and beverage preparation for guests
- Managed cash register transactions accurately and efficiently
- Maintained cleanliness and organization of dining areas
Food Runner
Front Of House
12.2024 - 04.2025
- Delivered food orders promptly to tables while ensuring accuracy and customer satisfaction.
- Coordinated with kitchen staff to track order status and expedite service during peak hours.
- Assisted in maintaining cleanliness and organization of dining area, enhancing guest experience.
- Communicated effectively with servers to facilitate smooth operations and timely order delivery.
Room Attendant
Housekeeping
11.2024 - 01.2025
- Maintained cleanliness and organization of guest rooms and common areas.
- Assisted in inventory management of cleaning supplies and linens.
- Followed safety and sanitation protocols to ensure guest satisfaction.
- Responded promptly to guest requests for additional amenities or services.
Education
Bachelor in Community Services -
Acknowledge Education
Brisbane, QLDHigher Sector Education - Medical
TBNK Public School
Karnal India 05-2023
Skills
- Strong work ethic
- Customer service
- Team player attitude
- Problem-solving
- Food safety knowledge
- Guest service
Timeline
Front of House Employee
07.2025 - Current
Food Runner
Front Of House
12.2024 - 04.2025
Room Attendant
Housekeeping
11.2024 - 01.2025
Bachelor in Community Services -
Acknowledge Education
Higher Sector Education - Medical
TBNK Public School