Júlia Gambini Comba de Araújo

• Sell online English courses, applying sales techniques to identify customer needs, present solutions, and close deals. Developed strong skills in communication, persuasion, negotiation, and relationship building, contributing to customer satisfaction and business growth. Consistently met or exceeded sales targets.

Responsible for event promotion, engaging the target audience, and ticket sales. Developed and implemented effective marketing strategies, resulting in increased attendance and revenue. Built strong relationships with potential customers and enhanced brand visibility through targeted communication.

• Managed reservations, check-ins, check-outs, and administrative records, ensuring smooth daily operations. Supervised and trained housekeeping and reception staff, delegating daily cleaning tasks and monitoring performance. Provided excellent customer service to both domestic and international guests, handling inquiries, complaints, and special requests with efficiency and professionalism. Coordinated activities and tours, increasing guest engagement and satisfaction. Improved my English, Spanish, and communication skills through daily interaction with foreign clients. Focused on problem-solving and ensuring a welcoming environment for all guests.

• Created and managed website content for a law firm, improving client communication, branding, and online visibility. Scheduled meetings, prepared client briefings, and provided comprehensive administrative support, all performed remotely. Maintained organized digital records and managed email correspondence to ensure smooth daily operations. Worked independently with strong attention to detail and time management. Developed skills in content creation, digital communication, and remote office administration.

• Monitored and managed the progress of legal cases, ensuring their timely transition to the next stages and accurately issuing legal notifications. Responsible for document organization, record updating, and strict deadline management. This role strengthened my skills in task administration, workflow organization, attention to detail, and goal achievement within set deadlines.

• Worked part-time, developing skills in sales, store organization, and stock control and replenishment. Provided customer service focused on identifying needs and offering solutions, contributing to sales targets and overall store performance. This role also improved my teamwork, organizational skills, and results-oriented approach.

• Worked part-time, developing skills in sales, store organization, and stock control and replenishment. Provided customer service focused on identifying needs and offering solutions, contributing to sales targets and overall store performance. This role also improved my teamwork, organizational skills, and results-oriented approach.