Creative and adaptable IT leader with extensive experience in ERP systems and a strong blend of technical and business expertise. Proven track record in leading complex projects involving new and legacy systems, cross-system integration, diverse sales channels within multi-entity and country environments. Adept at driving application development, systems integration, and change management to enhance operational efficiency and ensure data integrity across critical platforms. Known for bridging the gap between IT and business, fostering collaboration, and delivering innovative, impactful solutions. Active contributor to IT governance via Change Advisory Boards, driving structured and effective change.
In addition to my role as Solutions Manager, I lead a team of Application Specialists responsible for ensuring the security, availability, and reliability of all critical business systems, including POS, ERP, WMS, Finance, Merchandise, and eCommerce platforms. I oversee cross-platform data integrity and provide Level 3 support for complex issues.
Identify opportunities for continuous improvement, design, implement, and support solutions that enhance business functions across both legacy and new business systems.
Support the strategic direction and execution of application development, ensuring data, application, and security integrity while maintaining a stable, low-downtime environment.
Lead projects involving both new and existing systems that require deep knowledge across multiple functional areas, integrated systems, diverse channels, and multiple business entities.
Manage the lifecycle of Merchandise, Financial, and POS systems, delivering efficient and effective operational support while ensuring the integrity of financial and transactional data across all platforms.
Monitor The Good Guys online platforms to ensure applications perform as intended and all back-end systems are maintained and supported with timely, accurate data. Additionally, responsible for detecting and addressing fraudulent transactions to safeguard business integrity.
Analyze business systems, applications, reports, processes, and workflows to identify enhancements; assess new requirements; specify solutions; and coordinate their implementation and ongoing support.
Oracle RMS, SIM & ReIM
Oracle Fusion Cloud
Infor CloudSuite WMS
Futura ERS / Remira 4POS, 4ADMIN, 4DATA)
Technology One POS, Retail & Finance 1
Microsoft Dynamics AX
Microsoft Great Plains
SQL (Oracle and SQL Server)
Oracle Transactional BI
Visual Basic / VBA Script
PL / SQL
Crystal Reports
Microsoft SSIS
Windows PowerShell
Microsoft Azure Logic Apps
API (SOAP / REST)
AWS Console
Salesforce & Social Studio Engage
3D designing and printing
Writing Music
Playing guitar / bass guitar
Home DYI
Open-source electronics (Arduino)
Playing golf