James Nguyen
Bankstown,New South Wales
Summary
I am new to the workforce motivated to seek entry-level opportunities to gain experience. Although I'm new to the workforce but I already have acquired some skills such as communication, customer service, problem-solving, teamwork and time-management abilities through participation and successful completion in activities from setting up pop-up stores and work experience during high school. Recently, I also completed a few additional courses to gain extra experience on how to speak and deliver a service to actual customers. One thing for sure is that I may be new to the workforce but I'm always eager and ready to learn more along the way so I can contribute to a dynamic team and work environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Work Experience
Ocean Blue Seafood
02.2020 - 02.2020
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Gained valuable experience working and applying learned concepts into relevant work situations.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Reseller
Personal
10.2020 - Current
- Created clear and detailed product descriptions with well-researched content and visually appealing photos, capturing buyer attention
- Maintained organized storage areas for physical inventory, ensuring easy access for quick order fulfillment while minimizing damages or loss of goods.
- Responded to customer enquiries and resolved complaints
- Uploaded digital media to online sites or social media sites for advertising purposes.
Education
High School Diploma -
Strathfield South High School
Enfield, NSW12.2021
Skills
- Cash Handling
- Customer Service
- Friendly and Helpful
- Inventory Management
- Online Advertising
- Product and Service Sales
- Product Sourcing
- Shipping
- Social Media Marketing
Certification
- Responsible Service of Alcohol (04/2023)
- Responsible Conduct of Gambling (04/2023)
Languages
English
Native or Bilingual
Vietnamese
Full Professional
Timeline
Reseller
Personal
10.2020 - Current
Work Experience
Ocean Blue Seafood
02.2020 - 02.2020
High School Diploma -
Strathfield South High School
- Responsible Service of Alcohol (04/2023)
- Responsible Conduct of Gambling (04/2023)
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